Keishla Santiago-Ruiz
Temple,PA
Summary
A dedicated Direct Care Worker who is passionate about helping clients lead fulfilling lives by managing health-related conditions. Well-organized and compassionate with good relationship-building skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Care Technician
Reading Hospital - Tower Health
West Reading, PA
12.2021 - Current
- Assisted patients with daily activities, such as bathing, grooming, and dressing.
- Obtain patients' vital signs, including temperature, pulse rate, and respiration rate, as required.
- Assisted with ambulation by providing support when necessary.
- Follow safe lifting and transferring techniques to transport the patient.
- Helping clients get in and out of beds, chairs, and wheelchairs.
- Reported any issues or concerns regarding a patient's health to the appropriate healthcare personnel.
Machine Operator
East Penn Manufacturing Co
Fleetwood, PA
09.2020 - 11.2021
- Observe machine operations to detect problems or defects in the finished product.
- Ensured compliance with safety regulations while operating machinery.
- Adjusted machine settings to optimize production efficiency.
- Inspected finished products for defects and conformance with specifications.
Call Center Representative
Reading Hospital - Tower Health
Reading, PA
02.2016 - 09.2019
- I took orders from patients and relayed them to the kitchen staff for preparation.
- Educate patients on following different diets, such as counting carbs, sodium intake, and other diets.
- Deliver meals to patients' rooms.
Unit Coordinator
Penn State Health St. Joseph Medical Center
Reading, PA
11.2017 - 12.2018
- Maintained accurate records and documentation for all patients in the unit.
- Coordinated patient transfers between units and other facilities.
- Facilitated communication between healthcare providers throughout the organization.
- Performed clerical duties such as filing, copying, scanning, and faxing documents.
- Greeted visitors to the nursing unit in a friendly and helpful manner.
- Provided support to nurses by delivering messages or supplies as needed.
- Checked medical charts for accuracy prior to discharge of patients from the hospital.
Registrar
Penn State Health St. Joseph Medical Center
Reading, PA
06.2017 - 12.2018
- Greeted and registered patients, verified insurance information, and collected copayments and deductibles.
- Scheduled appointments for both new and existing patients, and answered phone calls and emails from patients.
- Verified patient demographic information and updated records accordingly.
- Processed insurance authorizations, referrals, pre-certifications and prior authorizations as required by payers.
Education
Diploma - Nursing
Reading School Of Health Sciences
Reading04-2025
Associate of Science - Nursing
Alvernia University
Reading, PA04-2025
High School Diploma -
Reading Senior High School
Reading06-2014
Some College (No Degree) - Nursing Prerequisites
Reading Area Community College
Reading, PASkills
- Vital signs monitoring
- Documentation
- Flexible schedule and availability
- Bilingual
- Team building
- Time management abilities
Certification
- Anticipate NCLEX-RN in April and May 2025
- Certified in CPR
- Recipient of a Good Catch award at Tower Health
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Personal Care Technician
Reading Hospital - Tower Health
12.2021 - Current
Machine Operator
East Penn Manufacturing Co
09.2020 - 11.2021
Unit Coordinator
Penn State Health St. Joseph Medical Center
11.2017 - 12.2018
Registrar
Penn State Health St. Joseph Medical Center
06.2017 - 12.2018
Call Center Representative
Reading Hospital - Tower Health
02.2016 - 09.2019
- Anticipate NCLEX-RN in April and May 2025
- Certified in CPR
- Recipient of a Good Catch award at Tower Health
Diploma - Nursing
Reading School Of Health Sciences
Associate of Science - Nursing
Alvernia University
High School Diploma -
Reading Senior High School
Some College (No Degree) - Nursing Prerequisites
Reading Area Community College
Similar Profiles
Jeremy BartmanJeremy Bartman
Healthcare Security Officer at Reading Hospital - Tower HealthHealthcare Security Officer at Reading Hospital - Tower Health
Monica OrtizMonica Ortiz
Patient Access Representative at Reading Hospital - Tower HealthPatient Access Representative at Reading Hospital - Tower Health
Tonya ConradTonya Conrad
Registered Nurse, Observation, Emergency Division at Reading Hospital - Tower HealthRegistered Nurse, Observation, Emergency Division at Reading Hospital - Tower Health