Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Keishon Davis

Atlanta,Georgia

Summary

Goal driven Medical Professional, and future Esthetician who is very detailed oriented with a wonderful personality. Excellent interpersonal, strong sales experience and organizational abilities.

Overview

4
4
years of professional experience

Work History

Patient Care Technician/ Call Center

Thomas Eye Group
06.2021 - Current
  • Answering multi line phone system for 17 location practice.
  • Proficient insurance verification as well as filing insurance claims
  • Contact lens sales with monthly and successfully meeting goals
  • End of day reports and posting online charges, operating POS system
  • Scheduling
  • Facilitated smooth transitions between departments by coordinating appointments and sharing relevant documentation with other healthcare professionals as needed.
  • Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.

Retail Sales Associate

European Wax Center
06.2024 - 10.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Esthetics Student

Beaver Beauty Academy
08.2022 - 08.2023
  • Performed facials and other treatments such as microdermabrasions, high frequency, LED, dermaplaning
  • Developed loyal following of clients by providing high-quality services.
  • Used social media platforms to promote events and services.
  • Educated clients about products and self-maintenance for home care based on needs and concerns.
  • Removed hair through waxing
  • Created helpful content to market specific services
  • Highly trained in makeup application (Specializing in natural looks)
  • Experienced in Brow fills and Tinting
  • Detailed and professional spa management skills

Education

Medical Assisting

Bryman College
New Orleans, LA

Esthetics

Beaver Beauty Academy
Decatur, GA
08.2023

Skills

  • Customer Experience
  • Booking Systems
  • Social Media Marketing
  • Sales
  • Client Retention
  • Excellent Organization Skills
  • Soap Notes
  • Safety Protocols
  • Interdepartmental Collaboration
  • Patient Scheduling
  • Cross-Functional Teamwork
  • Administrative and Office Support
  • Sterilization techniques
  • HIPAA compliance
  • Vital signs
  • Medical terminology knowledge
  • Phlebotomy training

Additional Information

I have completed all the required hours for my Esthetician Program. I am currently preparing for my state board exam. I have have worked in the medical field for over 15 years and I am excited to begin my career in the beauty industry. I pride myself on building strong relationships with clients and my colleagues.

Timeline

Retail Sales Associate

European Wax Center
06.2024 - 10.2024

Esthetics Student

Beaver Beauty Academy
08.2022 - 08.2023

Patient Care Technician/ Call Center

Thomas Eye Group
06.2021 - Current

Medical Assisting

Bryman College

Esthetics

Beaver Beauty Academy

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Keishon Davis