Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keishuna Brown

Chicago,IL

Summary

Committed Security Supervisor with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations. I aslo Focused Security Manager bringing [Number] years of experience supporting organizational efforts in uniquely challenging locations. Dedicated to strategic planning and delivery of large-scale objectives, while maintaining highest levels of integrity and respect. Adept at facilitating attainment of complex goals in environments ranging from third-world to war-torn countries. Highly skilled in utilizing advanced technical, business and logistics prowess to streamline processes. Online Customer Service Commerce with demonstrated skills in dedicated support, organization, and problem-solving. Proven strengths in establishing rapport with customers and building lucrative partnerships. Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Titan Security

Security Officers
Chicago , IL
2022.06 - Current
  • Supervised property entrances and exits and monitored employee safety.
  • Managed a team of Security Officers responsible for monitoring CCTV cameras and responding to alarms.
  • Controlled physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems.
  • Provided customer service support to customers over the phone, responding to inquiries and addressing concerns.
  • Maintained records of customer interactions, transactions, comments, and complaints.
  • Developed trust relationships with customers to ensure repeat business opportunities.
  • Assisted customers with product selection based on individual needs.

Education

Associate of Applied Science - Nurse Assistant

Saint Paul College - A Community And Technical College
Saint Paul, MN
2011-05

Skills

  • Staff Assessments
  • Security Team Leadership
  • Loss Prevention Expertise
  • Safety and Security Procedures
  • Security Resource Management
  • CCTV Experience
  • Network Security
  • Phone Etiquette
  • Call Handling
  • Appointment Scheduling
  • Customer Service
  • Account Management

Timeline

Titan Security

Security Officers
2022.06 - Current

Associate of Applied Science - Nurse Assistant

Saint Paul College - A Community And Technical College
Keishuna Brown