Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keisy Rojas

Port Charlotte,Florida

Summary

Dynamic retail professional with a proven track record at American Eagle Outfitters, excelling in customer service and visual merchandising. Skilled in enhancing customer retention through effective sales strategies and team collaboration. Known for a friendly demeanor and ability to thrive under pressure, ensuring a positive shopping experience for all.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

American Eagle Outfitters, Inc
Port Charlotte, Florida
03.2025 - Current
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Provided excellent customer service, resolving issues and answering queries promptly.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
  • Addressed customer questions and concerns regarding products and services.

Crew Member

Taco Bell
Miami , Florida
08.2024 - 12.2024
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Packed fast food products in approved containers, cups, and bags.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.

ESE Instructor Assistant

Hope For Miami
Miami, Florida
06.2024 - 08.2024
  • Organized field trips related to course material for students when necessary.
  • Worked one-on-one with special needs students to help navigate through challenges.
  • Cleaned and organized classrooms, materials, and supplies.
  • Provided feedback to students on their work based on instructor's guidelines.
  • Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.

Education

High School Diploma -

Port Charlotte High School
Port Charlotte, FL
05-2026

Skills

  • Customer service
  • Visual merchandising
  • Supply restocking
  • Sales strategies
  • Customer retention
  • Team collaboration
  • Verbal communication
  • Calm under pressure
  • Friendly, positive attitude

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Retail Sales Associate

American Eagle Outfitters, Inc
03.2025 - Current

Crew Member

Taco Bell
08.2024 - 12.2024

ESE Instructor Assistant

Hope For Miami
06.2024 - 08.2024

High School Diploma -

Port Charlotte High School

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Keisy Rojas