Keita Cannon
West Point,USA
Summary
Dynamic and results-driven professional with a proven track record at Connies Chicken, excelling in customer service and maintaining high standards of cleanliness. Recognized for exceeding production targets at Peco Foods through efficient time management and strong attention to detail. A dedicated team player committed to enhancing customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
FAST FOOD WORKER
Connies Chicken
West Point, USA
05.2025 - 07.2025
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
FACTORY PRODUCTION WORKER
Peco Foods of Mississippi
West Point, USA
01.2024 - 01.2025
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Operated Number machines proficiently and in compliance to safety standards.
CALL CENTER REPRESENTATIVE
Coduent
West Point, USA
08.2021 - 10.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
High School Diploma -
West Point High School
West Point, MSSkills
- Customer service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Team collaboration
- Machine operation
- Work order processing
Timeline
FAST FOOD WORKER
Connies Chicken
05.2025 - 07.2025
FACTORY PRODUCTION WORKER
Peco Foods of Mississippi
01.2024 - 01.2025
CALL CENTER REPRESENTATIVE
Coduent
08.2021 - 10.2022
High School Diploma -
West Point High School