Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Keith Blanks

Henegar,AL

Summary

Gifted Manager with excellent team building and leadership abilities honed over career in Restaurant and Transportation industries. Delivers high-quality service and consistent business results with resourceful approach to handling routine and complex challenges. Achieves short- and long-term objectives with successful strategic planning and performance optimization skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Plumber/Electrician

Tinker Plumbing & Electric
02.2022 - Current
  • Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
  • Reduced water waste for clients by installing eco-friendly fixtures and appliances.
  • Enhanced team productivity with effective communication and collaboration during complex projects.
  • Increased client retention, providing exceptional customer service through timely project completion.

Director of Operations

Compass Logistics
05.2019 - 02.2022


  • Developed business plans to address labor hours, personnel management, and facility costs
  • Implemented strategic initiatives to drive annual profit and continued company growth.
  • Improved operational efficiency by streamlining processes and implementing innovative solutions.
  • Led cross-functional teams for successful completion of projects, resulting in increased productivity.
  • Directly responsible for adding new customers with a yearly transportation spend of a million plus.
  • Handled a personal book of business with monthly average of 270,000 with an 18% margin.
  • Addressed personal needs with hiring and onboarding of 25+ employees over a year.
  • Directly handled Van, Flatbed, Drayage, LTL and FTL freight. Oversaw the handling of Tempt controlled, final mile/white glove services and oversized loads.
  • Worked with national and international customers.

Logistics Management Specialist

Lipsey Logistics
09.2014 - 04.2019
  • Maintained cost targets through strategic contract negotiation with freight vendors
  • Reviewed logistics performance with customers against targets, benchmarks, and service agreements.
  • Implemented real-time tracking systems to increase visibility of shipments and improve customer satisfaction levels.
  • Managed warehouse operations, ensuring accurate and timely order fulfillment.
  • Tracked orders and notified customers of status or potential delays.
  • Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
  • Built and established relationships with staff and vendors.

General Manager

Cracker Barrell Old Country Store
03.2010 - 09.2014
  • Protected assets, set access policies, and monitored security to structure operations and maximize strengths
  • Implemented successful training and recognition programs to boost employee morale and reduce turnover.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Managed budget implementations, employee evaluations, and contract details.

Education

Bachelor of Science Health and Welness -

University of Tennessee
TENNESSEE, May 2000

Skills

  • Budget coordination
  • Business administration
  • Project Bids
  • Project Estimation and Bidding
  • Project Management
  • Equipment Operation
  • Staff Management
  • Operational Efficiency
  • Strategic Planning
  • Process Improvements
  • Strategic Sourcing
  • Logistics Software Proficiency

Accomplishments

    Lead Compass Logistics from infancy to over 100 million/year revenue.

Certification

  • Class A CDL certified

Timeline

Plumber/Electrician

Tinker Plumbing & Electric
02.2022 - Current

Director of Operations

Compass Logistics
05.2019 - 02.2022

Logistics Management Specialist

Lipsey Logistics
09.2014 - 04.2019

General Manager

Cracker Barrell Old Country Store
03.2010 - 09.2014

Bachelor of Science Health and Welness -

University of Tennessee
Keith Blanks