KEITH CAVANAGH
Supply
Summary
Dynamic operations supervisor with a proven track record at UPS, enhancing team performance and accountability. Skilled in process improvement and relationship management, I successfully optimized resource allocation, consistently meeting package processing targets. Committed to fostering a culture of safety and efficiency through effective training and quality control measures.
Overview
10
10
years of professional experience
Work History
PT Operations Supervisor
UPS
Charlotte
2023.02 - 2024.10
- Led daily meetings to ensure team adherence to safety and policy standards.
- Managed 20-member team, enhancing accountability and performance.
- Optimized resource allocation to consistently meet package processing targets.
- Conducted regular training to foster team skills and improve preload efficiency.
Account Executive
Anderson Young Associates
Woodcliff Lake
2022.01 - 2023.02
- Analyzed client goals to tailor solutions, enhancing satisfaction and retention.
- Brokered numerous sales agreements, fostering long-term client relationships.
- Utilized negotiation skills to achieve mutually beneficial sales outcomes.
- Identified business needs, aligning agency offerings with client objectives.
Client Liaison
Anderson Young Associates
Woodcliff Lake
2019.10 - 2022.01
- Resolved customer issues, enhancing satisfaction and loyalty.
- Implemented cost-saving strategies, saving clients thousands.
- Communicated effectively with clients to understand and address needs.
- Developed solutions for complex client problems, improving efficiency.
- Facilitated client interactions, fostering long-term relationships.
Package Handler
FedEx Ground
Philadelphia
2020.01 - 2021.03
- Organized pallets for efficient transport, ensuring timely delivery of 10,000+ packages daily.
- Handled and sorted high volumes of packages, maintaining accuracy in fast-paced settings.
- Enhanced logistics efficiency by preparing packages for seamless transitions between locations.
Production Operator
FedEx Office Centralized Production Center
Teterboro
2019.04 - 2019.10
- Managed production tasks, ensuring quality and efficiency in operations.
- Operated printing machinery, optimizing workflow, and reducing downtime.
- Coordinated with the team to meet deadlines, enhancing collaboration and output.
- Resolved technical issues swiftly, improving production continuity.
- Boosted customer satisfaction through consistent, high-quality service.
Package Handler
FedEx Ground
Elmsford
2018.07 - 2019.01
- Sorted incoming packages for efficient processing and distribution.
- Unloaded and loaded incompatibles for delivery to their final destination.
Assistant Manager
UPS Store
New York
2018.01 - 2018.06
- Assisted Center Manager in everyday operations.
Driver Helper
UPS
Nanuet
2017.11 - 2018.01
- Assisted driver with product or package deliveries to residential and commercial locations.
Driver for Pharmaceutical, Catering, & Grocery
A&P
Patterson
2015.01 - 2015.12
- Ensured timely pickups and drop-offs while communicating with dispatch to confirm delivery schedules and address route changes.
Education
MBA - Business Administration And Project Management
Wingate University
Wingate, NC2026-05
Bachelor's of Arts - Communications, Globalization
University at Albany, SUNY
Albany, NY05.2014
Skills
- Office 365 proficiency
- Client account oversight
- Quality control measures
- Relationship management
- Operational efficiency
- Inventory oversight
- Hazardous materials compliance
- Effective time management
- Leadership skills
- Process improvement strategies
- Training programs
References
Cornelius Jackson
Charlotte Preload Manager
United Parcel Service
cjacksoniv@ups.com
704-998-1240
Timeline
PT Operations Supervisor
UPS
2023.02 - 2024.10
Account Executive
Anderson Young Associates
2022.01 - 2023.02
Package Handler
FedEx Ground
2020.01 - 2021.03
Client Liaison
Anderson Young Associates
2019.10 - 2022.01
Production Operator
FedEx Office Centralized Production Center
2019.04 - 2019.10
Package Handler
FedEx Ground
2018.07 - 2019.01
Assistant Manager
UPS Store
2018.01 - 2018.06
Driver Helper
UPS
2017.11 - 2018.01
Driver for Pharmaceutical, Catering, & Grocery
A&P
2015.01 - 2015.12
MBA - Business Administration And Project Management
Wingate University
Bachelor's of Arts - Communications, Globalization
University at Albany, SUNY