Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KEITH CAVANAGH

Supply

Summary

Dynamic operations supervisor with a proven track record at UPS, enhancing team performance and accountability. Skilled in process improvement and relationship management, I successfully optimized resource allocation, consistently meeting package processing targets. Committed to fostering a culture of safety and efficiency through effective training and quality control measures.

Overview

10
10
years of professional experience

Work History

PT Operations Supervisor

UPS
Charlotte
02.2023 - 10.2024
  • Led daily meetings to ensure team adherence to safety and policy standards.
  • Managed 20-member team, enhancing accountability and performance.
  • Optimized resource allocation to consistently meet package processing targets.
  • Conducted regular training to foster team skills and improve preload efficiency.

Account Executive

Anderson Young Associates
Woodcliff Lake
01.2022 - 02.2023
  • Analyzed client goals to tailor solutions, enhancing satisfaction and retention.
  • Brokered numerous sales agreements, fostering long-term client relationships.
  • Utilized negotiation skills to achieve mutually beneficial sales outcomes.
  • Identified business needs, aligning agency offerings with client objectives.

Client Liaison

Anderson Young Associates
Woodcliff Lake
10.2019 - 01.2022
  • Resolved customer issues, enhancing satisfaction and loyalty.
  • Implemented cost-saving strategies, saving clients thousands.
  • Communicated effectively with clients to understand and address needs.
  • Developed solutions for complex client problems, improving efficiency.
  • Facilitated client interactions, fostering long-term relationships.

Package Handler

FedEx Ground
Philadelphia
01.2020 - 03.2021
  • Organized pallets for efficient transport, ensuring timely delivery of 10,000+ packages daily.
  • Handled and sorted high volumes of packages, maintaining accuracy in fast-paced settings.
  • Enhanced logistics efficiency by preparing packages for seamless transitions between locations.

Production Operator

FedEx Office Centralized Production Center
Teterboro
04.2019 - 10.2019
  • Managed production tasks, ensuring quality and efficiency in operations.
  • Operated printing machinery, optimizing workflow, and reducing downtime.
  • Coordinated with the team to meet deadlines, enhancing collaboration and output.
  • Resolved technical issues swiftly, improving production continuity.
  • Boosted customer satisfaction through consistent, high-quality service.

Package Handler

FedEx Ground
Elmsford
07.2018 - 01.2019
  • Sorted incoming packages for efficient processing and distribution.
  • Unloaded and loaded incompatibles for delivery to their final destination.

Assistant Manager

UPS Store
New York
01.2018 - 06.2018
  • Assisted Center Manager in everyday operations.

Driver Helper

UPS
Nanuet
11.2017 - 01.2018
  • Assisted driver with product or package deliveries to residential and commercial locations.

Driver for Pharmaceutical, Catering, & Grocery

A&P
Patterson
01.2015 - 12.2015
  • Ensured timely pickups and drop-offs while communicating with dispatch to confirm delivery schedules and address route changes.

Education

MBA - Business Administration And Project Management

Wingate University
Wingate, NC
05-2026

Bachelor's of Arts - Communications, Globalization

University at Albany, SUNY
Albany, NY
05.2014

Skills

  • Office 365 proficiency
  • Client account oversight
  • Quality control measures
  • Relationship management
  • Operational efficiency
  • Inventory oversight
  • Hazardous materials compliance
  • Effective time management
  • Leadership skills
  • Process improvement strategies
  • Training programs

References

Cornelius Jackson 

Charlotte Preload Manager    

United Parcel Service  

cjacksoniv@ups.com  

704-998-1240

Timeline

PT Operations Supervisor

UPS
02.2023 - 10.2024

Account Executive

Anderson Young Associates
01.2022 - 02.2023

Package Handler

FedEx Ground
01.2020 - 03.2021

Client Liaison

Anderson Young Associates
10.2019 - 01.2022

Production Operator

FedEx Office Centralized Production Center
04.2019 - 10.2019

Package Handler

FedEx Ground
07.2018 - 01.2019

Assistant Manager

UPS Store
01.2018 - 06.2018

Driver Helper

UPS
11.2017 - 01.2018

Driver for Pharmaceutical, Catering, & Grocery

A&P
01.2015 - 12.2015

MBA - Business Administration And Project Management

Wingate University

Bachelor's of Arts - Communications, Globalization

University at Albany, SUNY

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