Keith D’Alessandro
Westborough,MA
Summary
Results-driven sales and managerial professional with over 13 years of experience at ThermoFisher Scientific, specializing in biotech account management, sales, and team leadership. Adept at building strong client relationships, driving revenue growth, and implementing strategic solutions within the biotechnology industry. Extensive background in property management, leasing, and tenant relations, ensuring compliance with HUD and Massachusetts rental guidelines. Current business owner, managing operations, sales, and strategic growth initiatives at Evergreen Gift Shop.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Owner
Evergreen Gift Shop
07.2024 - Current
- Oversee daily operations, inventory management, and customer relations
- Develop and implement business strategies to drive sales and growth
- Manage vendor relationships and curate product selection to enhance customer experience
Senior Site Specialist
ThermoFisher Scientific
01.2022 - 01.2024
- Managed operations at multiple biotech sites, ensuring compliance with industry regulations and company standards
- Led and supervised teams to enhance operational efficiency and customer satisfaction
- Developed and implemented process improvements to optimize site performance
Sales
ThermoFisher Scientific
03.2021 - 01.2022
- Managed a portfolio of over 140 biotech accounts, driving revenue growth and client retention
- Developed and executed sales strategies to meet and exceed company targets
- Built and maintained long-term relationships with key clients in the biotech industry
Regional Site Supervisor
ThermoFisher Scientific
01.2019 - 03.2021
- Supervised a team of up to 12 members of the ThermoFisher ULS team
- Oversaw operations and managed site performance across multiple locations
- Led teams to ensure compliance with company standards and industry regulations
- Implemented process improvements to increase efficiency and customer satisfaction
Senior Site Specialist
ThermoFisher Scientific
02.2014 - 01.2019
- Provided on-site support and technical expertise to enhance operational efficiency
- Acted as a liaison between customers and internal teams to ensure service excellence
- Assisted in process development and workflow optimization for scientific applications
Site Technician
ThermoFisher Scientific
03.2011 - 02.2014
- Provided technical support and maintenance for laboratory equipment and operations
- Assisted in inventory management and ensured compliance with safety regulations
- Supported scientists and researchers in daily lab functions to enhance efficiency
Leasing Consultant & Assistant Property Manager
First Realty Management
01.2007 - 02.2010
- Assisted in property management operations, ensuring efficient leasing and tenant satisfaction
- Conducted property tours and facilitated lease agreements
- Managed tenant relations, maintenance requests, and administrative tasks
- Ensured adherence to HUD and Massachusetts rental guidelines
Education
Business Management
Curry College
Milton, MA05-2002
Skills
- Sales and Account Management
- Client and Tenant Relationship Building
- Biotech Industry Expertise
- Negotiation and Deal Closing
- Inventory Management
- Team Leadership and Supervision
Certification
Curry College Property Management Certificate Program 2006-2007
National Apartment Association designation as Certified Apartment Manager ( CAM ) 2007
Timeline
Owner
Evergreen Gift Shop
07.2024 - Current
Senior Site Specialist
ThermoFisher Scientific
01.2022 - 01.2024
Sales
ThermoFisher Scientific
03.2021 - 01.2022
Regional Site Supervisor
ThermoFisher Scientific
01.2019 - 03.2021
Senior Site Specialist
ThermoFisher Scientific
02.2014 - 01.2019
Site Technician
ThermoFisher Scientific
03.2011 - 02.2014
Leasing Consultant & Assistant Property Manager
First Realty Management
01.2007 - 02.2010
Business Management
Curry College
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