KEITH D. MCDONALD

• Oversaw administrative technical analysis operations, creating and revising standard operating procedures (SOPs), collaborating with multiple agencies to unify systems and implement best practices.
• Assessed, analyzed and procured operational contractual plans based on established quality and reliability standards including preparing information project updates, data analysis plans, and reviewing requisitions for most effective usage.
• Prepared comprehensive reports for numerous research and development projects through data analysis best practices that detailed investigational and technical findings for necessary project functions.
• Used and prepared technical and quality assurance based statistical data and performed quality assurance of operational and technical based platforms resulting in increased workflow and budget savings.
• Coordinated and executed systems installation and administration based technical training assignments while executing quality assurance for usage optimization ensuring government regulatory compliance.
• Interfaced with a myriad of different cyber security-based components to ensure system security and integrity for various levels of systems administration and management of user accounts.
• Monitored and developed technical security audits and provide reporting to senior leadership on vulnerability of multiple networks resulting in increasing the visibility on virtual learning resources.

• Responsible for the coordination of team workflow and project life cycle management to efficiently complete the assessments of tactical operational duties assigned to targeted area of administrative management operations.
• Managed daily responsibilities in key acquisition project planning initiatives involving effective strategic planning and communication with internal and external vendors to build contracting policies and plan development.
• Provided technical direction for the development, engineering, interfacing, integration, and testing of specific components of complex hardware and software systems.
• Assisted in the development of implementation plans for all training material for communications software and comprehension of the physical configuration of an information system.
• Facilitated user enterprise training platforms and analysis, while implementing and maintaining information security programs, policies and procedures ensuring confidentiality, integrity & availability.
• Spearheaded, coordinated, and executed operational contracting analysis strategies and procedures while maintaining vendor portfolio information for usage optimization ensuring government regulatory compliance.
• Provided analysis & reporting on key audits, procurement, and budget management as well as performance metrics.

• Planned, prepared and delivered instructional activities that facilitated active learning experiences through development of training and lesson plans while establishing and communicating clear objectives for all learning activities.
• Analyzed government regulatory compliance law, regulations, and policies while educating executive personnel on defense intelligence policies to ensure organizational development principles were being utilized.
• Functioned as the point of contact for government and operational representatives to clarify training and organizational development updates for ongoing conflict management issues, requests, documentation, and operational scope.
• Interpreted, developed and explained government mandated related policies, procedures, standards and regulations while developing, improving, and implementing these policies for senior and executive level management.
• Coordinated and executed training assignments while maintaining quality assurance standards for usage optimization ensuring government regulatory compliance.

• In these positions I have performed to learn my position as a supply technician, along with the help of the staff in the Prosthetics Section of the VA (Veteran Administration). It also includes the training I received from the acting Chief of Prosthetics, Mr. Glen Porter, Mr. Saver the District Chief of Prosthetics. I feel that my performance in this position would make a difference. Because I learned from the best minds in Prosthetics, responsible for the accurate and timely replenishment of stock devices for the VA Pacific Islands Health Care System Prosthetics and Sensory Aids Service (PSAS). The items stocked tend to be unpredictable in demand and technical due to the support of multiple campuses, CBOC's and a large outpatient program.
• . Places and tracks receipts of requisitions and orders into the VAPIHCS Prosthetics Inventory Program (PIP)
• Develops the data and assists in the preparation of the supply portion of the VAPIHCS PSAS budget.
• Manages the monthly inventory of stocked items and inventory adjustments.
• Reviews stock items to ensure items meet the criteria for stocking.
• Maintains all due-in records and stock receipts and verifies for accuracy.
• Reviews all pertinent National Prosthetics Patient Database (NPPD) reports regarding inventory.
• Reviews and controls the PIP inventory software.
• Maintains the Bar Code Label System (BCLS) for VA PIHCS PSAS
• Coordinates efforts of the entire Prosthetic Team for efficiency and adequacy of stock issues
• Accomplishments while working in the prosthetics section for the past 3 months as a volunteer. Learning the knowledge to simplify the purchasing procedures to ensure compliance within federal procurement policies and procedures. Can identify priority sources of supply to purchase supplies, equipment, or other services to meet service program requirements using government purchase card. The ability to determine prices reasonably based on the market research to ensure the government is getting the best prices for their value on procurement. Gaining the skills to communicate with a variety of professional and administrative staff within the VA and vendors representatives on the island of Oahu and mainland America companies. Improving my knowledge of proficient using Microsoft applications, web-based applications, VISTA, and functional Logistics applications to schedule meetings, prepare reports and organize electronics along with hard copy of files and documents. The knowledge to answer telephones and refer calls conducts follow ups actions on undelivered orders and aged purchase card transaction to close our purchase orders.

• The experience that I have obtain as an inventory manage specialist, has been on the job experience. While remaining in my current position as Material Handler. Conducted supply inventory on equipment in the warehouse and the Commodity Section of the Supply Management Supply Chain at the main building (Ambulatory Care Center). This was done on non-expandable and expandable medical equipment during the annual and semi-annual reports, that must be reported to the VISN and Hawaii VAPIHCS (VA Pacific Island Health Care System) Director. This was a daily duty that I required from the Deputy Section Chief, to ensure that Prosthetics and Commodity maintain a 100% accountability of all medical supplies. Adjustment was made in order to receive the medical supplies for COVID-19 and store it in the warehouse. During the COVID-19 pandemic, as a material handler; ensured that every medical and equipment for the warehouse was counted, stored and properly identified for current uses or non-usage. So, that any personnel or workers of the warehouse can go to the area where the item is stored, have it ready for distribution to the main facilities.
• It has been a continues effort to maintain the countability of the different types of non-pacing or single use items. Report the status of each item, in order to keep the stock item at operational levels. Have worked with the Commodity Section especially when items need to be transferred between contingency and PPE (Personal Protective Equipment). Also assisted in the removing or disposing of Items that are past their lifecycle usage within the VA Warehouse, that includes readjusting the warehouse while maintaining the SCM Chief instruction in revamping the entire warehouse according to his guidance. Now the warehouse is functional system in maintain itself to a certain degree, there still room for improvement. Always conducting data/ information analysis for acquisition planning associated with materials and including capital equipment that's needed. Coordinates final disposition of EX assets, including the reutilization program; organizes requirements of hazardous materials disposal, IT sanitization control; and appropriate shipment and transfer method. Implements Federal and Agency programs to promote maximum utilization of excess generated within the VA and to enable the economical acquisition of other Federal Agencies' excess property.
• While on special duty in the EX/ Inventory management specialist, I acquired on the job training with the GIP section in Supply Management Service. The inventories managed included a wide world of expandable items and durable medical equipment (DME), that may or may not be available through the Medical/Surgical Prime Vendor (MSPV). This program or other negotiated to include Federal Supply Schedule (FSS) contracts that are used to order or maintain medical supplies. I experience the act of being the central point of contact for the coordination of commodity support and assist in the resolution of logistical problems across the VA Pacific Hawaii. Which includes the outer Islands i.e., Guam, Saipan and American Samoa.
• As the focal point for new EX supply procedures that was constantly coming up daily. And was checked and vetted to ensure it was needed for our facilities. Or the research to see if this a fast- or slow-moving items. Always making decisions and commitments for medical center on medical/surgical supplies that materially affects the VA PHIC across the organization, which causes the ability to provide medical care to the veterans. This opportunity to research and to conduct analysis of the potential cost saving for the VA, along with efficiencies, and process improvements using quantitative analysis with historical usage patterns. Always looking at the utilization performance measure to conduct forecasting and quantitative analysis on the medical/surgical supplies within the SCM.
• The management and controls an assigned classes of expendable material for the VA HCS and VISN, where there are schedule different classes (A, B and C). These reports are conducted to verify the amount of inventory on hand (physical count of each item in the inventory). Also, the OMNI Cell that are placed at each service. This monitored by two ways, by computer or by physical counting in person and updating the system to reflect the count for today or to adjust as needed throughout the day. These are jobs or task I completed along with ordering medical/Surgical supplies, making sure that the Doctor are getting the right or correct medical items to take care of the veterans. Talking to each company directly if needed to ensure items are inbound or to adjust the numbers. Why the items are canceled either by the company or no longer being produce.
• Two sponsor or Instructors that I worked for while on Special Duty:
• Michelle Nahale / GIP, EX Supervisor
• Jeffery Gebin / GIP, Inventory Management Specialist

• Conducted training in IT for six months at ACTT in Aiea, Honolulu. The training consists of Software and Hardware of the computer. These training that allows me to learn the computer major function and operation. Continue to read and operate on computer i.e., setting up computer station, assisting other coworkers with problems or issues with their computer. Allows willing the to be the section IT representative when issues arrive before calling or put in an IT ticket. Help in the uploading of software for update for computer systems. I have to ability to handle small issues and currently trying to receive my certification for hardware and software. There has been some volunteer work I have done with church I currently attend. In the video department, assisted in reorganizing the video room i.e., traced cabling, patching CAT 6 cabling. Also was able to assist in setting up zoom room with other churches. Understand the rebooting of router and the basic operation of the equipment. To include checking networking of ethernet working ports that are operational and non-operational when a computer is not able to connect to the internet. I am constantly reading and taking online classes or training on IT to include TMS (Talent Management System), PACE-IT and Udemy classes.

Duties include but are not limited to:

Assigns work to be accomplished by subordinates, establishes, and adjusts short-term priorities to fall within the long-term goals of the department.
Follows up on complaints and breakdown in the processes and establishes new guidance to solve any issues that arise.
Evaluates work performance of subordinates and gives advice, counsel, or instruction to employees on non-clinical work and administrative matters.
Develops performance standards, position descriptions, and other HR related paperwork or requests.
Organizes panels and interview's candidates for positions in the unit; recommends appointment, promotion, or reassignment to such positions.
Approves annual and sick leave for all subordinate staff. Is cognizant of, and adheres to EEO policies and regulations when overseeing staff and making selections for employment and promotions.
Responsible for all administrative functions within the Dental Service at (VAPIHCS) and will represent the supervisor when so designated. These responsibilities include, but not limited to fiscal, budgeting, staffing, accreditation compliance, quality improvement, safety, supply management and public affairs. Additionally incumbent serves as liaison and is responsible to top management, and all other internal/external customers on administrative matters concerning the Dental Service. Incumbent provides administrative leadership and support, clerical direction, strategic planning, and coordination of operations throughout all of VAPIHCS Dental Service.
Leads and administers space and equipment Utilization Programs for Dental department. Recommends and informs the supervisor and Chief of Staff on administrative policies, resource utilization and workload projections within the Clinical Service program.
Develops and assists in the initiation or revision of administrative policies in Dental department and is responsible for organizing and leading meetings whenever needed. This includes meetings at VISN, VAPIHCS and Dental department level.
The incumbent will be responsible for the timely processing of consults by the dental department. This role is as a supervisor to the positions that review and process requests for consults, treatment plans, and claims that requires approval.
Develops or updates Dental Service program policies and procedures. Assists clerical personnel by providing information on unusual format or other technical questions. Review the existing database for statements of VAPIHCS policy which appear to be out-of-date, contradictory with any other policy statement or SOP, or which are otherwise deficient. Review proposed policy statements, prior to their submission to the leadership for signature. Review will be for style, grammar, usage, formatting, quality, redundancy, consistency with other statements of VAPIHCS policy, and for other measures of appropriateness. .
Maintains budget control records and assures funds are used in accordance with the operating budget. Serves as a liaison between Dental Service and local servicing finance office in maintaining and reconciling budget allocations. Reviews fund requests from Dental Service staff for adequacy, completeness, and conformance with procedural and technical requirements. Exercises fund control authority and establishes internal methods of control to ensure funds are used according to operating plan.
Develops plans for equipment additions and upgrades to enhance Service technology. The incumbent will be the primary COR for VAPIHCS dental department at ACC and lead the COR function for the newly opening Akaka dental clinic at Kapolei location, until advised by the Akaka management to stop. Present conversations indicate this process may be 2-3 years away.
Performs other duties as assigned.