KEITH E. GRUBBS
Franklin Park,NJ
Summary
A skilled Quality Engineering Analyst and UAT professional with a substantial background in the telecommunications and services industry. Proficiency includes project leadership, actively ensuring the delivery of high-quality solutions that exceed industry standards. Dynamic Software Tester with experience in writing test scripts, debugging, and implementing automation tests to facilitate smooth application performance. Collaboration with the software team occurs throughout the continuous build and deployment process. Excels at quickly learning new software tools and best practices in software quality assurance.
Overview
7
7
years of professional experience
Work History
Software Tester/Digital Self-Serve UAT
Verizon/Cognizant
08.2018 - Current
- Company Overview: Telecommunications Client
- Pioneered a sophisticated testing methodology by leveraging Jira to create and execute over 100 test cases, contributing to a more comprehensive and systematic testing framework.
- Actively collaborated with cross-functional teams on multiple projects, providing valuable insights and support to enhance the quality assurance process and contribute to the successful delivery of high-quality digital self-serve solutions.
- Improved software quality by executing thorough test cases and identifying over 50 critical defects.
- Mentored 5 junior testers, fostering a productive and collaborative work environment that emphasized continuous learning and improvement.
- Streamlined the regression testing process by implementing automated testing tools, reducing testing time by 30%.
- Established practical test strategies that aligned with project requirements while adhering to strict deadlines, contributing to successful releases without delay in 95% of cases.
Software Tester/Business Support Specialist
PepsiCo/Cognizant
03.2018 - 07.2018
- Company Overview: Food and Beverage Client
- Contributed to heightened client satisfaction and operational efficiency by actively supporting over 30 clients in seamless data uploads for their business applications.
- Utilized backend SQL queries to verify data integrity and accuracy across more than 1,000 records in the database.
- Enhanced software quality by executing over 200 thorough test cases and identifying 25 critical defects.
- Established practical test strategies that aligned with project requirements while adhering to strict deadlines, contributing to successful releases without delay in 90% of cases.
Education
BS - Computer Science
New Jersey Institute of Technology
Newark, NJ08.2017
AS - Computer Information Systems
Essex County College
Newark, NJ12.2014
Skills
- Microsoft Office
- Jira
- Cucumber
- Selenium
- Python
- Java
- C
Manual Testing
Test case design
Functional Testing
Agile Methodology
User Acceptance Testing
Regression Testing
Defect tracking
Automation testing
Mobile Testing
Senior Capstone Project
Case Medical Inc., South Hackensack, NJ, 05/01/17, 08/31/17, Software Developer, Collaborated with fellow students and sponsor to comprehend the company's software and address specific business challenges, employing a joint problem-solving approach., Demonstrated versatility by contributing to database development, business logic, and user interface design during project implementation.
Timeline
Software Tester/Digital Self-Serve UAT
Verizon/Cognizant
08.2018 - Current
Software Tester/Business Support Specialist
PepsiCo/Cognizant
03.2018 - 07.2018
BS - Computer Science
New Jersey Institute of Technology
AS - Computer Information Systems
Essex County College
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