Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Keith Gilmore

Keith Gilmore

West Bloomfield,MI

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Independent Property Adjuster. Ready to help team achieve company goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Field Damage Investigator

Project Resources Group, Inc
01.2022 - Current
  • Investigates, evaluates, and settles claims within scope of company’s contractual and legal obligations to ensure that settlements are fair and equitable to insured, claimant, and company.
  • Facilitates claim process and resolves claims in timely manner by initiating and maintaining positive and productive communications with all customers. This may include meeting with agents and large accounts to do onsite presentations.
    • Develop professional working relationship with client, their contractors, technicians, management team, and other personnel
    • Develop solid working relationship with client’s locate company and exchange investigation information
    • Conduct interviews on damage sites with contractors, technicians, witnesses, police, homeowners, etc.
    • Professionally photograph and process damaged scene to accurately portray and determine liability.
    • Work with client and contractors to obtain and write up job repair costs from damage.

Insurance Agent

Allstate Insurance - Martain Shina Agencey
03.2018 - 01.2022
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.

Licensed Property and Casualty Insurance Agent

Meemic Insurance Company
03.2017 - 01.2018
  • Generated quotes and proposals for clients to match individual needs.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Negotiated contracts with clients to establish best coverage with lowest cost.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.

Education

Bachelor of Science - Business Administration

Grand Valley State University
Allendale, MI

Skills

  • Attention to detail
  • Customer acquisition
  • Customer service
  • Dependable
  • Data analysis
  • Field consulting
  • Field investigations

Certification

Property and Casualty License
Present

Life and Health Insurance license
Present

MI Independent Adjuster with Workers' Compensation Authority
Present

Xactimate Certificate level I
Present

Timeline

Field Damage Investigator

Project Resources Group, Inc
01.2022 - Current

Insurance Agent

Allstate Insurance - Martain Shina Agencey
03.2018 - 01.2022

Licensed Property and Casualty Insurance Agent

Meemic Insurance Company
03.2017 - 01.2018

Bachelor of Science - Business Administration

Grand Valley State University

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Keith Gilmore