Accomplished Executive Director and Field Damage Investigatorrecognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
27
27
years of professional experience
Work History
Damage Field Investigator
Project Resources Group
07.2018 - Current
Conduct interviews at damage sites with contractors, technicians, witnesses, police, homeowners, etc
Photograph and process the damaged scene to accurately portray and determine liability
Understand and utilize State Dig Laws and Statutes, excavator requirements, and NESC standards
Enhanced investigation accuracy by meticulously gathering and analyzing evidence from various sources.
Managed caseloads effectively while prioritizing urgent cases to meet deadlines without compromising thoroughness or attention to detail.
Implemented strategies to minimize risk exposure during potentially dangerous assignments, ensuring personal safety as well as that of colleagues involved in the investigation.
Assisted clients in achieving desired outcomes through diligent research and presenting factual evidence supporting their claims.
Documented findings and prepared detailed reports.
Carefully documented statements, observations, and evidentiary materials.
Executive Director
Keep Wakulla County Beautiful
05.2018 - Current
Provide leadership and management to achieve the goals and mission of Keep Wakulla County Beautiful
Oversee the administrative management and operations of the organization
Implementation and management of KWCB’s programs such as Adopt a Road, Household Hazardous Waste Day, Tire Amnesty, International Coastal Cleanup, etc.
Represented organization to local public by giving presentations and speeches and participating in community events.
Collaborated with external organizations including non-profits, businesses, donors, government officials and government agencies to create mutually beneficial partnerships.
Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
Led successful fundraising campaigns, securing critical resources for program development and expansion.
Spearheaded new program initiatives to address unmet community needs and advance the organization''s mission.
Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
Office Manager
Nastak, LLC
02.2016 - 03.2018
Familiar with Sunshine One Call standards and color codes.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Handled sensitive information with discretion, maintaining confidentiality of company documents.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Updated reports, managed accounts, and generated reports for company database.
Office Manager/Optical Sales Associate
South East Eye Specialists
07.1999 - 09.2016
Increased store revenue through effective sales techniques and product knowledge.
Assisted customers in selecting frames and lenses based on their prescription needs and personal style preferences.
Processed insurance claims accurately and promptly, minimizing wait times for customers.