Keith Hanks Jr
Grimes,IA
Summary
Dynamic professional with a proven track record at Amazon Route Delivery, enhancing order fulfillment processes and boosting sales through expert market analysis and Amazon analytics. Skilled in product sourcing and fostering strong relationships, I excel in driving customer satisfaction and team success. Demonstrates adept inventory management and exceptional communication abilities.
Overview
17
17
years of professional experience
Work History
Amazon Delivery
Amazon Route Delivery
04.2024 - Current
- Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
- Conducted thorough product research to identify profitable niches in the marketplace, resulting in successful product launches.
- Increased product sales by optimizing Amazon listings with keyword research and market analysis.
- Monitored account health to maintain good standing with Amazon, leading to improved seller metrics.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues through effective communication.
- Developed a comprehensive understanding of Amazon''s guidelines, policies, and best practices to ensure compliance within the marketplace ecosystem.
Swimming Pool Technician
Pro Pool & Spa
02.2016 - 03.2024
- Enhanced customer satisfaction by providing timely and efficient pool maintenance services.
- Maintained accurate records of all services performed for easy reference in case of future concerns or repeat business opportunities.
- Proficiently operated specialized tools such as vacuum systems, pumps, filters, heaters, chlorinators for various service needs.
- Exceeded company objectives consistently through diligent work ethic and commitment towards continuous improvement.
- Checked and corrected pool water levels.
- Completed basic maintenance and repairs to keep pools functioning properly.
- Conducted comprehensive consultations with clients to assess their specific needs and recommend appropriate solutions.
- Maintained pool surrounding areas in neat and clean fashion.
- Vacuumed pools, emptied skimmers, and removed debris.
- Developed strong working relationships with suppliers/vendors for better pricing options on parts/equipment needed.
- Improved client relationships through clear communication, attentive service, and consistent follow-ups on completed jobs.
- Reduced pool downtime by promptly identifying and resolving technical issues.
- Prevented pool accidents by maintaining a clean, safe, and well-organized work environment.
- Managed pool and facility hygiene, equipment upkeep, pump operation, and chemical levels.
- Sampled water to evaluate chemistry and added correct chemicals to return balance.
- Installed energy-efficient equipment upgrades to reduce client utility costs in the long run.
- Identified potential problems proactively during routine checks and performed preventive maintenance accordingly.
- Increased the life of pool equipment with routine inspections, cleaning, and repairs.
- Streamlined scheduling processes by coordinating appointments effectively between clients and technicians.
- Assisted in training new hires to ensure they were prepared for the tasks ahead, contributing to overall team success.
Volunteer
Athletes Out Loud
06.2008 - 08.2008
- Implemented feedback mechanisms to gather insights from volunteers for continuous improvement.
- Coordinated community outreach initiatives by organizing events that increased awareness of local resources.
- Managed social media outreach to promote volunteer opportunities and increase engagement.
- Conducted needs assessments for community programs to identify gaps and areas for improvement.
- Established strong relationships with local schools and community organizations to promote youth participation in athletics.
- Boosted athlete skills through tailored coaching, focusing on individual strengths and weaknesses.
- Fostered a sense of camaraderie within the team by organizing social events outside of practice time.
- Conducted recruiting events to recruit student-athletes.
- Evaluated athlete performance using video analysis tools, identifying areas of improvement and providing constructive feedback.
Education
Bachelor of Arts - Business Administration
Southwest Minnesota State University
Marshall, MN08-2013
High School Diploma -
Lawton High School
Lawton, IA05-2013
Skills
- Inventory replenishment
- Product reviews management
- Amazon analytics
- Product sourcing
Timeline
Amazon Delivery
Amazon Route Delivery
04.2024 - Current
Swimming Pool Technician
Pro Pool & Spa
02.2016 - 03.2024
Volunteer
Athletes Out Loud
06.2008 - 08.2008
Bachelor of Arts - Business Administration
Southwest Minnesota State University
High School Diploma -
Lawton High School
Similar Profiles
Jose GarciaJose Garcia
Ben E Keith Beverages at CDL Delivery Route DriverBen E Keith Beverages at CDL Delivery Route Driver
Deidre HornDeidre Horn
GA Foods at Delivery Route DriverGA Foods at Delivery Route Driver
Tyler GuadalupeTyler Guadalupe
Amazon Delivery Driver at Amazon- Hot Route LLC.Amazon Delivery Driver at Amazon- Hot Route LLC.