Summary
Overview
Work History
Education
Skills
Timeline
Generic

Onay Pereira

Miami Gardens,FL

Summary

Over Number years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Responsible Job Title brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Amazon Delivery

Amazon DSP
Fort Lauderdale, FL
06.2024 - Current
  • Conducted market research to identify new products and trends in the Amazon Marketplace.
  • Created product listings, optimized titles, descriptions, bullet points and images for maximum visibility on search engine results.
  • Developed pricing strategies to ensure competitive positioning within the marketplace.
  • Monitored customer reviews and feedback to improve product performance.
  • Analyzed sales data to determine areas of improvement for future campaigns.
  • Ensured compliance with Amazon's policies and procedures related to selling products on its platform.
  • Utilized Amazon Seller Central tools such as Advertising Campaign Manager and Inventory Placement Service.
  • Reviewed competitor activity and adjusted marketing strategy accordingly.
  • Responded promptly to customer inquiries through email or phone calls.
  • Prepared reports on key metrics such as revenue growth, cost of goods sold, inventory turns.

Delivery Assistant

El Dorado Furniture
Miami, FL
11.2023 - 06.2024
  • Ensured proper handling of packages, preventing damages during transit.
  • Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
  • Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.
  • Improved customer satisfaction by providing timely and accurate deliveries, maintaining a professional demeanor.
  • Cultivated positive relationships with clients by representing the company professionally during each interaction throughout the delivery process.
  • Demonstrated flexibility in adapting to schedule changes or unique delivery requirements, accommodating customer needs effectively.
  • Supported warehouse operations by assisting with inventory management when necessary.
  • Collaborated with team members to streamline delivery processes, resulting in improved performance.
  • Maintained accurate records of deliveries and pickups for efficient tracking and reporting purposes.
  • Expedited urgent deliveries as needed, prioritizing tasks efficiently to meet deadlines.
  • Navigated through various weather conditions safely, ensuring timely deliveries without compromising package integrity.
  • Contributed to a safer work environment by adhering to safety protocols and reporting any concerns promptly.
  • Utilized GPS technology effectively for optimal route planning and navigation.
  • Assisted in training new Delivery Assistants, sharing best practices for efficient operations.
  • Increased on-time delivery rates through effective communication with dispatchers and drivers regarding route changes or traffic conditions.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained clean and orderly appearance while on shift.
  • Obtained signatures from customers upon delivery of goods.
  • Reported customer questions, issues and complaints to management.
  • Reported suspected mechanical issues quickly to supervisor for remediation.
  • Verified load against delivery ticket before beginning every shift.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Followed company policies and procedures during shift.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Fostered positive working relationships with regular customers.
  • Inspected load security and checked for damages.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Minimized company liability and risks to loads by obeying traffic laws.

Chemical Operator

Termoeléctrica Antonio Guiteras
Matanzas, Cuba
01.2018 - 11.2023
  • Ensured safe working environment by strictly adhering to safety protocols and guidelines during chemical operations.
  • Operated chemical processing equipment successfully while adhering to company standards.
  • Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
  • Stored, retrieved, mixed, and monitored chemicals used in production process.
  • Trained new employees on standard operating procedures, contributing to a well-prepared workforce.
  • Calibrated chemical equipment to ensure optimal performance.
  • Maintained high-quality standards for finished products by conducting rigorous quality control tests.
  • Tracked and documented production data to maintain accurate records.
  • Safely used various machinery and forklifts during chemical drumming operations.
  • Documented all work activities accurately, providing valuable data for future reference and analysis purposes.
  • Identified potential hazards in the workplace, implementing corrective actions to mitigate risks.
  • Operated lab equipment for chemical tests and verification of product quality against standards.
  • Successfully operated chemical reactors, pumps and centrifuges to produce commercial-grade products.
  • Enhanced production efficiency by optimizing chemical processes and equipment settings.

Education

Quality Control Technichian - Quality Control Technichian

Ernest Thaelman
Matanzas,Cuba
07.2011

Skills

  • Package handling
  • Safety awareness
  • Warehouse Operations
  • Local Area Knowledge
  • Route Planning
  • GPS Navigation
  • Load handling
  • Deadline Adherence
  • Professional Appearance
  • Reading Comprehension
  • Attention to Detail
  • Efficiency and Time Management
  • Multitasking
  • Strong Working Relationships
  • Dependability and Honesty
  • Customer Relationships
  • Ability to Lift 50 Pounds
  • Communication and Interpersonal Skills
  • Clean Driving Record
  • Map reading and navigation skills
  • Vehicle loading
  • Roads and highways knowledge
  • Basic Math Skills
  • Cash Register Operation
  • Map Reading
  • Documentation
  • Delivery Verification
  • Payment Processing
  • Delivery and Shipment Records
  • Preventive Maintenance
  • Order Processing
  • Materials transportation
  • Proficient in Microsoft Office
  • Food Delivery
  • Materials Transport
  • Product photography
  • Hazardous Materials Handling
  • Returns management
  • International shipping
  • Promotions management
  • Product sourcing
  • Competitor Analysis
  • Inventory Replenishment
  • Fulfillment management
  • Tax Compliance
  • Product Launches
  • Customer Engagement
  • Online platforms
  • Vendor engagement
  • Trend tracking
  • Shipping management
  • Online auction tactics
  • Shipping logistics
  • Inventory Management
  • Shipping
  • Website Management

Timeline

Amazon Delivery

Amazon DSP
06.2024 - Current

Delivery Assistant

El Dorado Furniture
11.2023 - 06.2024

Chemical Operator

Termoeléctrica Antonio Guiteras
01.2018 - 11.2023

Quality Control Technichian - Quality Control Technichian

Ernest Thaelman
Onay Pereira