Keith Harris
Cedar City,UT
Summary
Over 20 years of working successfully in management and instructional positions. Over 10 years working in the hospitality industry. Have an eclectic skill set due to working in a variety of fields, including hospitality, retail, business, education, mental health and law enforcement. Many years of creating and maintaining outstanding customer service experiences in a variety of venues. Have trained employees, co-workers and students in multiple disciplines from basic job duties to management oversight skills.
Overview
18
18
years of professional experience
Work History
Cook
Chartwells Dining Services
Cedar City , Utah
2022.06 - Current
- Assist in overseeing meal preparations for hundreds of clients.
- Work in all aspects of Residential Dining.
- Cook diverse cuisines from various regions of the world.
- Properly make dishes for clients with specific dietary restrictions.
- Work in a commercial kitchen utilizing commercial appliances and equipment.
- Ability to follow recipes and instructions in the preparation of a variety of dishes.
- Continually focus on food safety and food waste.
Assistant Store Manager
Natural Grocers
Denver , Colorado
2020.03 - 2024.05
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
Director of Operations
Monuments Academy
Brian Head , Utah
2018.03 - 2019.08
- Implemented systems for monitoring employee attendance, scheduling, payroll.
- Analyzed data trends and identified potential risks or opportunities associated with operations.
- Provided leadership and guidance to subordinate managers and supervisors.
- Developed training programs for new employees as well as existing staff members.
- Directed the operations and logistics of a multi-million dollar business.
Assistant Men's Tennis Coach
Southern Utah University
Cedar City , UT
2016.10 - 2017.07
- Organized and led weekly drills to improve physical conditioning, technique, and strategy.
- Assisted players with mental preparation techniques to maximize performance potential.
- Recruited the Big Sky Freshman of the Year player.
Camp Cook
U.S. Border Patrol
Oroville , Washington
2011.06 - 2015.07
- Created menus, prepped and packed all meals for week long backcountry horseback excursions in the Cascades.
- Utilized Dutch ovens, cast iron and steel grates over an open fire.
- Awarded the Non-Traditional Award for Service.
Border Patrol Agent
U.S. Border Patrol
Oroville , Washington
2006.09 - 2015.07
- Enforced laws related to immigration, customs, drugs, weapons, and terrorism.
- Developed relationships with communities located along borders through educational programs aimed at increasing awareness about security issues.
- Interacted with other federal agencies such as Immigration Customs Enforcement and Homeland Security Investigations.
- Utilized sophisticated technology such as night vision equipment, binoculars, radios, and GPS devices during patrols along the border area.
- Trained new agents on proper procedures for patrolling, inspecting documents, interviewing subjects, using firearms safely.
- Participated in interagency task forces designed to target specific organized crime groups involved in drug smuggling across borders.
Education
Master of Arts - Higher Education And Counseling
Morehead State University
Morehead, KY2005-05
Bachelor of Science - Accounting And Business Management
Southern Utah University
Cedar City, UT1998-12
Skills
- ServSafe manager certified
- High volume production capability
- Dietary restrictions knowledge
- Excellent customer service skills
- Inventory Control
- Operations Oversight
- Mentoring and Coaching
- Strategic planning and execution
- Risk Mitigation
- Operational Efficiency
- Business Management
- Interviewing techniques
- Investigative skills
- Report Writing
- Crisis Management
- Behavior Management
Timeline
Cook
Chartwells Dining Services
2022.06 - Current
Assistant Store Manager
Natural Grocers
2020.03 - 2024.05
Director of Operations
Monuments Academy
2018.03 - 2019.08
Assistant Men's Tennis Coach
Southern Utah University
2016.10 - 2017.07
Camp Cook
U.S. Border Patrol
2011.06 - 2015.07
Border Patrol Agent
U.S. Border Patrol
2006.09 - 2015.07
Master of Arts - Higher Education And Counseling
Morehead State University
Bachelor of Science - Accounting And Business Management
Southern Utah University
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