Dynamic Customer Experience Agent with a proven track record at One10 Marketing, excelling in complaint handling and technical support. Adept at guiding customers through complex processes while enhancing satisfaction. Strong problem-solving skills complemented by effective communication, ensuring seamless operations and improved service delivery. Committed to achieving operational excellence in fast-paced environments.
Prepared notifications outlining legal obligations for repossession cases.
Guided customers through vehicle redemption processes.
Monitored auction inventory for repossessed vehicles.
Partnered with DMV's and municipalities to facilitate tax bill abatement.
Support Accounts Payable operations.
Handled diverse cashiering responsibilities, including Charge Offs and Repossession processing.
Prepared notifications outlining legal obligations for repossession cases.
Guided customers through vehicle redemption processes.
Monitored auction inventory for repossessed vehicles.
Partnered with DMV's and municipalities to facilitate tax bill abatement.
Support Accounts Payable operations.
Handled diverse cashiering responsibilities, including Charge Offs and Repossession processing.