Keith Kibisu
Bethesda,MD
Summary
Results-focused website designer dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Results-focused Customer Care dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pet Sitter
Teacher's Assistant
Westland Middle School
Bethesda, MD
10.2020 - 02.2022
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Supported student learning objectives through personalized and small group assistance.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Assisted lead teachers with lesson plan creation and materials development .
- Provided support to help students with special needs learn and grow.
- Reviewed lesson material with students individually or in small groups.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
- Organized and guided skills practice, research and memorization tasks for students.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Assessed student assignments to check quality and completeness before submission for grading.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Documented student progress and communicated with parents to keep informed.
- Recorded grades for coursework and tests in online reporting system.
- Supported instructor with test administration, curriculum development and assignment grading.
- Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
- Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.
- Assisted and mentored students in groups of up by reviewing lesson teachings.
- Supervised residential and day treatment children during class and on field trips.
- Assisted and mentored students in groups of up to 15 by reviewing lesson teachings and transitioning.
Volunteer
Spirit Embassy
Bethesda, MD
10.2020 - 12.2021
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
- Met with other volunteers and program leaders to discuss new service opportunities.
- Engaged in community outreach to aid program mission centered on community support and enrichment.
- Planned and delivered numerous activities and special events for programs and services.
- Supported staff with clerical work and other office tasks.
- Encouraged donations by supporting community fundraising events and campaigns.
- Organized and managed events and projects as part of community support services.
Education
GED -
Westland Middle School
Bethesda06.2022
Skills
- Verbal and Written Communication
- Appointment Scheduling
- Customer Service
- Decision Making
- Information Collection and Recording
- Problem Solving
- Work Prioritization
- Work Planning
- Critical Thinking
- Equipment Disinfection
- Animal Training
- Physical Condition Monitoring
Websites
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved presentation by completing slide shows with accuracy and efficiency.
- Achieved website through effectively helping with development.
- Collaborated with team of 5 in the development of website.
Certification
- Website Design - 2017-2022
Hobbies
I love soccer and basketball and have been playing for my school teams for four years
Languages
English
Professional Working
Spanish
Limited Working
Swahili
Native or Bilingual
Timeline
Teacher's Assistant
Westland Middle School
10.2020 - 02.2022
Volunteer
Spirit Embassy
10.2020 - 12.2021
Pet Sitter
GED -
Westland Middle School