Years of professional experience in restaurant industry
Keith Knight
Sunnyside,NY
Summary
Highly enthusiastic customer service professional with numerous years client interface experience. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
15
15
Work History
Bartender
Journey Restaurant-27 West 24th Street
New York, NY
12.2022 - 07.2023
- Thoroughly explained characteristics and descriptions of wines and champagnes on wine list to customers.
- Managed both inbound and outbound marketing to generate new business.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Kept bar presentable and well-stocked to meet customer needs.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared garnishes by evenly slicing and pitting fruits.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Bartender
Analogue 19-West 8th Street
New York, NY
04.2021 - 09.2022
- Managed all accounts, cash and nightly deposits for restaurant.
- Consistently met and exceeded department expectations for sales.
- Developed promotional programs to optimize revenue levels.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Budakkan
New York, NY
01.2018 - 01.2020
- Maintained stock levels to prevent shortages of critical items.
- Set up special events and private parties.
- Promoted upcoming bar events, programs and weekly specials.
- Participated in bar incentives and contests to drive sales and promote venue.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender (part-time)
The Grill At Hudson Yards
New York, NY
01.2018 - 01.2020
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared garnishes by evenly slicing and pitting fruits.
- Upheld strict regulations for safe alcohol service and food safety.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Education
Bachelor of Arts - Business Management
Morgan State University
Baltimore, MDSkills
- Strong organizational skills
- Excels at upselling
- Responsible alcohol service
- Active listening skills
- Adaptive team player
- Attentive to detail
- Preparing garnishes
- Classic cocktails
- Knowledge of craft and microbrews
- Liquor, beer and wine knowledge
- POS
- Creative mixology
- Food running
Additional Information
Volunteer and Community Activities:
- Big Brother
Timeline
Bartender
Journey Restaurant-27 West 24th Street
12.2022 - 07.2023
Bartender
Analogue 19-West 8th Street
04.2021 - 09.2022
Bartender
Budakkan
01.2018 - 01.2020
Bartender (part-time)
The Grill At Hudson Yards
01.2018 - 01.2020
Bachelor of Arts - Business Management
Morgan State University
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