Ali Bazzi
Saint Clair,MI
Summary
Dynamic business owner with a proven track record at 24Th Street Pizzeria, excelling in customer relations and financial management. Successfully enhanced customer satisfaction through strategic operations and employee development, fostering a collaborative culture. Expert in project management, driving repeat business and referrals while ensuring compliance and efficiency in all processes.
Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Overview
20
20
years of professional experience
Work History
Owner
24Th Street Pizzeria
10.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Intelligence Analyst
United States Army
10.2004 - 10.2013
- Supported decision-makers by providing timely, accurate, and relevant assessments of emerging threats.
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
- Coordinated with other intelligence agencies to share information and resources.
- Produced multi-source intelligence reports and products for different agency customers.
- Developed standard operating procedures for intelligence operations and activities.
- Reduced knowledge gaps within the organization by creating comprehensive intelligence products tailored to specific audience needs.
- Created useful and timely intelligence products to support field operations.
Financial Auditor
Department of Veterans Affairs
06.2012 - 09.2013
- Contributed to the development of new audit methodologies, ensuring alignment with industry best practices and evolving regulations.
- Recorded, reviewed and interpreted [Type] data to determine effectiveness of operations.
- Conducted fraud investigations, identifying instances of misappropriation or non-compliance with company policies.
- Streamlined audit processes for increased efficiency, resulting in timely completion of annual audits.
- Mitigated risk exposure through comprehensive evaluation of internal control systems and identification of weaknesses.
Education
Bachelor of Science - Psychology
University of Michigan, Flint
Flint, MI04-2020
Bachelor of Science - MANAGMENT AND ORGANIZATIONAL LEADERSHIP
St. Petersburg College
Clearwater, FL01-2016
High School Diploma -
Dixie M. Hollins High School
St. Petersburg, FL06-2002
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Strategic planning
- Financial management
- Marketing
- Sales leadership
- Employee development
Languages
Arabic
Native or Bilingual
Spanish
Elementary
English
Native or Bilingual
Timeline
Owner
24Th Street Pizzeria
10.2017 - Current
Financial Auditor
Department of Veterans Affairs
06.2012 - 09.2013
Intelligence Analyst
United States Army
10.2004 - 10.2013
Bachelor of Science - Psychology
University of Michigan, Flint
Bachelor of Science - MANAGMENT AND ORGANIZATIONAL LEADERSHIP
St. Petersburg College
High School Diploma -
Dixie M. Hollins High School
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