Keith Kraemer
Sheboygan,WI
Summary
Enthusiastic Agile Coach with multiple years of experience training, mentoring and supporting teams under a variety of Agile frameworks. Driven to be a trusted leader who you can depend on to facilitate growth, learning, and incremental change. Prepared to drive project development through my knowledge of Agile, the insurance industry, working relationships, and information technology.
Overview
17
17
years of professional experience
Work History
Agile Coach
Acuity, A Mutual Insurance Company
01.2023 - Current
- Coached Dev Team Members and Product Owners in adopting a hybrid Agile approach within a scaled Agile framework.
- Guided teams in transforming their Refinements processes to incorporate Quarterly Release Plans, minimizing work in progress while utilizing goals and target dates to streamline the efficiency of cross-Product work.
- Analyzed Backlog data and metrics to help Product Owners report on the health of their quarterly progress while identifying shifts in focus and priority to ensure delivery of the highest-valued work.
- Served as a trusted leader for all teams in utilizing software solutions to maintain, prioritize, visualize, and understand work items to the highest degree.
Dedicated Agile Resource Team (DART) Member
Acuity, A Mutual Insurance Company
01.2019 - 12.2022
- Selected as a coach, trainer, and mentor to lead Acuity's Agile Transformation from its earliest stages.
- Was instrumental in launching each of our Agile Products after the pilot phase, guiding Quad leaders in the formation of Products that would best serve the Visions of their Customers, Stakeholders, and Strategic Initiatives.
- Developed customized training curriculums to introduce Product Owners, Scrum Masters, and Dev Team members to Agile Principles and practices, filtered through the lens of Acuity's unique needs.
- Coached new Product Teams daily throughout their initial launch periods.
- Worked regularly with Vice Presidents and General Managers to identify and deliver timely Agile messaging to Quad members.
- Lead Communities of Practice and Quad Workshops, continually driving Dev Teams to identify and implement incremental growth opportunities.
- Transformed legacy governance requirements into auditable Agile guidelines, assuring the continuation of high quality of project work.
- Brought an IT perspective to the Agile Transformation, to ensure that important development and design practices were not being overlooked.
- Placed emphasis on using tooling, data, and metrics to gauge teams' growth and identify improvement opportunities.
- Trained new Quad members on both Agile Principles and the usage of Agile tools.
- As a multi-Product Scrum Master, lead the company's first attempt at combining members of IT, Business Systems, Staff Underwriting, Marketing, Regulatory Affairs, and Actuarial into fully cross-functional Dev Teams for the delivery of complex Commercial Lines regulatory changes.
Systems Architect
Acuity, A Mutual Insurance Company
04.2007 - 12.2018
- Designed and implemented software solutions allowing agents, underwriters, and perspective insureds to quote and purchase property and casualty insurance in both personal and commercial lines.
- Estimated development efforts and coordinated project timelines for complex system enhancements.
- Collaborated with Business Analysts to find the right IT solutions for proposed changes.
- Monitored and tested software systems to ensure that code was of the highest quality and free of technical debt.
- Communicated directly with customers to identify and resolve production problems in a timely manner.
- Worked across the enterprise and with external vendors to implement third-party software solutions.
Education
Bachelor of Arts - Computer Science (with An Emphasis On Insurance)
Lakeland College
Plymouth, WI08.2000
Skills
- Analytical
- Technology-Minded
- Driven
- Communicator
- Mentor
- Leader
- Listener
- Problem-Solver
Timeline
Agile Coach
Acuity, A Mutual Insurance Company
01.2023 - Current
Dedicated Agile Resource Team (DART) Member
Acuity, A Mutual Insurance Company
01.2019 - 12.2022
Systems Architect
Acuity, A Mutual Insurance Company
04.2007 - 12.2018
Bachelor of Arts - Computer Science (with An Emphasis On Insurance)
Lakeland College
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