Keith Lee
Apple Valley,MN
Summary
Dynamic professional with a strong work ethic and proven customer service skills honed at Cintas Corp. Expert in inventory management and conflict resolution, consistently ensuring order accuracy and timely deliveries. Recognized for effectively multitasking and maintaining safety compliance while enhancing customer satisfaction through attentive communication and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Assistant Route Runner
Cintas Corp
Eagan, MN
05.2023 - Current
- Responded promptly to customer inquiries about their orders or deliveries.
- Resolved customer complaints in a courteous and professional manner.
- Communicated regularly with supervisors regarding any issues that arose during deliveries.
- Assisted in stocking shelves with inventory as needed.
- Loaded and unloaded vehicles with merchandise for delivery or pickup.
- Followed established routes for delivering packages within designated time frames.
- Cleaned and maintained work areas on a regular basis.
- Greeted customers and provided excellent customer service.
- Adhered strictly to company regulations concerning safety standards at all times.
- Provided excellent customer service when interacting with clients during pickups or deliveries.
Professional Auto Detailer
Lexus Of Maplewood
Maplewood, MN
11.2021 - 05.2023
- Hand-waxed surfaces of automobiles to provide a protective coating against sun damage.
- Trained new employees on proper techniques for detailing vehicles correctly.
- Treated engines with degreasing agents to make them look clean and new.
- Scrubbed wheels and tires with special cleaning solutions for a glossy shine.
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, cloths, and buffing machines.
- Inspected vehicles for scratches or dents prior to detailing.
- Polished windows inside and out with glass cleaners for maximum clarity.
- Responded promptly to customer inquiries regarding services provided.
- Washed exterior surfaces of vehicles with water, soap and sponges and brushes.
- Shampooed carpets and upholstery in vehicles to remove stains and dirt.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
Car Detailer
Lexus of Wyzata
Wyzata, MN
01.2014 - 05.2022
- Cleaning and polishing both the exterior and interior of the vehicles.
- Operating buffers, steamers, hoses, vacuums, and other equipment to meet service expectations.
- Documenting vehicles' interiors and exteriors to assess their condition and cosmetic issues.
- Moving and parking vehicles, delivering vehicles to correct locations, or picking up owners or drivers as needed.
- Cleaning and dressing tires, wheels, and exterior trim to maintain a polished look.
Education
High School Diploma -
Roosevelt Highschool, Minnesota
Minneapolis05-1987
Skills
- Inventory management
- Heavy lifting
- Order accuracy
- Customer service
- Problem solving
- Conflict resolution
- Time management
- Safety compliance
- Customer communication
- Team collaboration
- Efficient movement
- Effective multitasking
- Strong work ethic
Timeline
Assistant Route Runner
Cintas Corp
05.2023 - Current
Professional Auto Detailer
Lexus Of Maplewood
11.2021 - 05.2023
Car Detailer
Lexus of Wyzata
01.2014 - 05.2022
High School Diploma -
Roosevelt Highschool, Minnesota
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