Keith Lopez
Worcester,MA
Summary
Dynamic professional with a proven track record at Mcauley Nazareth, very comfortable working in a residential setting. Excelled in managing Grid Management's security operations, significantly improving team performance. Skilled in positive reinforcement and interpersonal relationships, adept at fostering growth and safety in challenging settings.
Overview
7
7
years of professional experience
Work History
Childcare Counselor
Mcauley Nazareth
09.2023 - Current
- Maintained safe environment for children in a residential setting.
- Encouraged and modeled positive interactions and notified parents of behavioral issues.
- Assisted children with homework and school assignments to encourage academic development.
- Utilized trauma informed care to support youth.
Concierge Supervisor
Grid Management
05.2017 - 05.2023
- Maintained high level of professionalism and discretion when dealing with residents.
- Oversaw daily monitoring and patrolled buildings and grounds.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
- Managed security staff schedule and arranged coverage on holidays and requested time off.
Education
Certification - Human Services
Grafton Job Corps
North Grafton, MA07.2015
Certification - Security And Material Handling
Delaware Valley Job Corps
Callicoon, NY01.2015
GED -
Orange-Ulster BOCES
Goshen, NY07.2009
Skills
- Crisis Intervention
- Policy Enforcement
- CPR
- Activities Oversight
- Behavioral Management
- Interpersonal Relationships
Timeline
Childcare Counselor
Mcauley Nazareth
09.2023 - Current
Concierge Supervisor
Grid Management
05.2017 - 05.2023
Certification - Human Services
Grafton Job Corps
Certification - Security And Material Handling
Delaware Valley Job Corps
GED -
Orange-Ulster BOCES
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