Vigilant Transportation Security Officer with 10 years of experience inspecting passengers and baggage to maintain safety and security of traveling public. Reliable and communicative professional proficient in x-ray, hand wand and explosive detection machine operations. Commended for acting quickly to counter security threats and exercising sound judgment while performing observations. Dedicated Transportation Security Officer with observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills. Trained in security scanning and identification measures.
● Controlling entry points and exits
● Confirming passenger identities and matching it with their tickets manually or using CAT machines
● Screening airport employees and vendors, making sure those with a proper SIDA Badges receive the correct level of screening based on their level of access (varies by different screening locations) along with anyone they may escort.
● Interacting with passengers by giving proper advisements and answering questions
● Assessing all incoming passengers and foreseeing what type of screening the passenger will be receiving (i.e. someone in a wheelchair or an internal or external medical device, passengers traveling with children, passengers traveling with pets, pre-check passengers in a standard lane, elderly, airport employees, vendors)
● Using various screening equipment to help identify dangerous and prohibited objects on a person and/or in their accessible property
● Performing visual and physical screening of personal belongings such as bags, carts, strollers, wheel chairs, medical devices and apparatuses, electronics, food, liquids, articles of clothing
● Practicing fair use of judgement and utilizing critical thinking skills to make effective decisions to any crisis and routine situations
● Analyze and evaluate information that was gathered by experience, observation, and assessing surroundings for potential risk.
● Engage in threat mitigation practices to protect the traveling public, aviation, and airport stakeholders.
● Engaging in my network of officers, leads, supervisors and explosive specialists (TSSE's) in order to mitigate possible threats by gathering input.
● Gathering facts towards grievances to take an active step towards resolutions that are constructive to all parties involved.
● Maintaining a command presence that exhibits confidence, awareness, and alertness while clearly articulating and communicating instructions with the passengers in a busy and distracting environment.
● Projecting a positive image by actively engaging with stakeholders that includes: staff, airline, airport employees, terminal employees, and passengers.
● Adapting and overcoming new and unexpected obstacles.
● Performing immediate necessary responses to security situations, security breaches and emergency situations.
● Detecting and analyzing different types of behaviors in individuals.
● Assisting and communicating in investigations that involve passengers and providing support for State, Federal, and other local investigative or enforcement agencies.
● Compiling descriptions of incidents for the purpose of drafting complex incident reports for higher graded officers to use in their final reports.
● Retaining and performing all Standard Operating Procedures to provide security and protection.
● Understanding and performing job related skills based on standard operating procedures.
● Categorizing Lost and Found items; classifying items with detailed descriptions and any other potential detailed identifiers.
● Providing guidance to fellow Officers, stakeholders, and passengers in regards to rules, regulations, and procedures.
● Assisting and training newly hired officers (TSO's).
● Acting Team Lead in coordination with other Lead Transportation Security Officers to ensure proper procedures,rotations, and breaks in a timely manner.
● Assisting with clearing and resolving alarms on passengers and properties.
● Ability to safeguard Sensitive Security Information (SSI) and Personal Identifiable Information (PII).
● Evaluating potential obstacles, threats, risks, and applying mitigating actions and communication.
● Coordinating with Transportation Security Administration's K9 Explosives Detection Unit for the purpose of collecting efficacy rates.
● Assisting TSO’s, LTSO's and STSO's in a range of support tasks to achieve the goals of the Transportation Security Administration.