Keith Marshall
Naples,FL
Summary
Dynamic restaurant operations manager with a proven track record at [Previous Employer]. Expert in multi-unit management and team leadership, driving performance improvement and enhancing customer engagement. Skilled in budget planning and labor management, I successfully launched new locations, [Restaurants]achieving significant profit growth while ensuring employee safety and development.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2027
2027
years of professional experience
Work History
Founder & Principle
Keith Marshall Hospitality
U.S.A
2001 - Current
- Developed comprehensive business strategies to enhance service offerings and customer satisfaction.
- Established operational protocols to ensure consistent quality across all hospitality services.
- Led team training programs to improve staff performance and service efficiency.
- Implemented innovative marketing campaigns to increase brand visibility and client engagement.
- Delivered tailored consultation services aimed at optimizing hospitality industry operations
Owner/Operator:
Melrose Oyster House & Beach Club; Alabama Grill; Marshall & Chubbs; Capt. Georges; Blue Fire Grill; Flat Rock Grille; Mid Town Deli; The Mayan
Nashville, TN
1998 - 2025
- Oversaw daily operations to ensure smooth restaurant functionality and high customer satisfaction.
- Developed and implemented menu offerings based on seasonal ingredients and customer preferences.
- Managed staff hiring, training, and development to maintain a skilled workforce.
- Streamlined inventory management processes to reduce waste and optimize supply chain efficiency.
- Led initiatives to improve operational workflows, enhancing service speed and accuracy.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
VP of Operations
Tomato Rumbas,
Servicing 21 Locations
1991 - 1997
- Streamlined operational workflows, enhancing efficiency and reducing turnaround times across departments.
- Implemented process improvements that increased productivity and minimized resource waste.
- Led cross-functional teams in executing strategic initiatives aligned with organizational goals.
- Developed training programs to mentor staff, fostering a culture of continuous improvement.
- Directed budget planning and cost control measures to optimize operational expenditures.
- Managed large-scale projects, ensuring timely completion within budget constraints.
Education
MBA - Hotel, Motel, And Restaurant Management
Georgia Technical College
Atlanta, GA1997
No Degree - Executive Training
Darden Business School, University of Virgina
Charlottesville, VA1992
No Degree - Business
Florida Atlantic University
Boca Raton, FL1989
Associate of Science - Hotel, Motel, And Restaurant Management
Furman University
Greenville, SC1987
First Lieutenant (?)_ -
United States Air Force
Fort Walton Beach, FL1982
Skills
- Multi-unit management
- Manager support
- Labor management
- Employee safety
- Profit & loss
- Recruitment and hiring
- Inventory management
- Staff development
- Menu development
- Budget planning
- Business planning
- Operations improvement
- Location launch
- Customer engagement
- Team management
- Supervisory skills
- Business operations expertise
- Performance improvement
- Menu pricing
- Restaurant operations management
- Full service restaurant background
- Attention to detail
- Critical thinking
- Team leadership
- Decision-making
Timeline
Founder & Principle
Keith Marshall Hospitality
2001 - Current
Owner/Operator:
Melrose Oyster House & Beach Club; Alabama Grill; Marshall & Chubbs; Capt. Georges; Blue Fire Grill; Flat Rock Grille; Mid Town Deli; The Mayan
1998 - 2025
VP of Operations
Tomato Rumbas,
1991 - 1997
MBA - Hotel, Motel, And Restaurant Management
Georgia Technical College
No Degree - Executive Training
Darden Business School, University of Virgina
No Degree - Business
Florida Atlantic University
Associate of Science - Hotel, Motel, And Restaurant Management
Furman University
First Lieutenant (?)_ -
United States Air Force