Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Volunteer

Keith Melton

Dallas,Texas

Summary

Management specialist dedicated to developing strategies and communications to help businesses reach and engage their target audiences.

Overview

20
20
years of professional experience

Work History

Mental Health & Wellness Coordinator

Academy Of Dallas
Dallas, TX
08.2013 - 03.2022
  • Coordinate and provide technical assistance and coaching to school and district staff on evidence-based practices and education to promote positive school climate and culture, positive student behavior, and social emotional learning efforts, and work collaboratively across district, and with community partners to address behavioral and social emotional issues that are impacting youth.
  • Work closely with safety, security and community agencies to assist staff, students and families in their understanding of social, emotional, behavioral and mental health wellness to re-direct scholars to positive learning behavioral.
  • Train and support school and district staff on evidence-based practices for student social, emotional, and behavioral health across all tiers to promote and integrate social support relating to trauma-informed strategies, PBIS and bullying prevention efforts.
  • Worked directly with management, parents and departments to brainstorm, collaborate and discuss strategy to mitigate educational issues relating to students behavior and educational issues.
  • Coordinator and instructed 3rd party agency, scholars, staff and parents with weekly COVID-19 testing.
  • Partnered with educators to instruct and mentor students with developmental mental and physical disabilities.

Specialty Servicing Advocate

Bank of America
Dallas, TX
01.2010 - 05.2013
  • Traveled U.S. to meet with Bank of America home owners represented by non-profit and disaster base organizations.
  • Responsible for counseling Bank of America customer experiencing financial hardship in face-to-face environment in order to assist them with loss mitigation workout options.
  • Assist in organizing outreach events with local, city and state agencies to increase awareness of mortgage service options available to customers.
  • Present solutions based on individual customer's needs after consultation, viewing tax returns, credit report, monthly expenses, income, etc.
  • Manages relationships within internal department and with business partners.

Community Outreach Officer

Chase Bank
Lewisville, TX
07.2006 - 12.2010
  • Travel from state-to-state to work with various non-profit organizations to develop action plans to secure home ownership with bank customers.
  • Proactively manage, control and reduce Net Credit Loss by solving customer's hardship base on determining reason for hardship and offering solutions to customer on how to meet obligations.
  • Negotiate with attorneys, realtors, brokers, consumer groups and borrowers in order to offer customized solution in compliance with all company, FDCPA and state laws.
  • Discuss loss mitigation options with borrowers and or consumer groups that are appropriate within guidelines.

Educator/Athletic Director

Academy of Dallas
Dallas, TX
05.2002 - 06.2006
  • Educated elementary and junior high students in academic social and motor skills.
  • Counseled students when adjustment and academic problems became factor.
  • Introduced special outreach programs to department chair in effort to increase institution's interest in community service.
  • Managed and developed student-led after-school program.
  • Served as Athletic Director in yearly sports program, coordinated staff, developed programs, team travel needs, managed finances and coached boy and girl teams.
  • Modified general education curriculum for special-need students based upon instructional techniques.

Education

Business Management

Trinity Valley College
Athens, TX

Theology

Southern Bible Institution
Dallas, TX
2007

High School Diploma - Basic

Hillcrest High School
Dallas, TX
1986

Skills

  • Solution-focused counseling
  • Strategic planner
  • Team player
  • Case management
  • Strong interpersonal skills
  • Certified Vision Screener- Tx DSHS
  • Certified Hearing Screener- Tx DSHS
  • Certified Spinal Screener- Tx DSHS
  • Certified CPR

Additional Information

  • Reference provided upon request

Timeline

Mental Health & Wellness Coordinator

Academy Of Dallas
08.2013 - 03.2022

Specialty Servicing Advocate

Bank of America
01.2010 - 05.2013

Community Outreach Officer

Chase Bank
07.2006 - 12.2010

Educator/Athletic Director

Academy of Dallas
05.2002 - 06.2006

Business Management

Trinity Valley College

Theology

Southern Bible Institution

High School Diploma - Basic

Hillcrest High School

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Keith Melton