Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keith Miller

Gresham,OR

Summary

Proven track record in delivering exceptional service and efficiency, notably with Mercury PDX, where I optimized delivery routes and enhanced customer rapport. Skilled in GPS navigation and relationship building, I significantly contributed to performance improvement and client satisfaction. Demonstrated adaptability and professionalism under pressure, ensuring quality and timely deliveries.

Overview

8
8
years of professional experience

Work History

Courier Contractor

Mercury PDX
08.2016 - Current
  • Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
  • Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
  • Enhanced delivery efficiency by optimizing routes and time management strategies.
  • Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
  • Demonstrated adaptability when managing unexpected changes in delivery schedules due to unforeseen circumstances.
  • Minimized potential damage by carefully handling fragile parcels and adhering to specific packing requirements.
  • Reduced late or missed deliveries by consistently following up with dispatchers regarding updates on current assignments.
  • Ensured timely deliveries by closely monitoring traffic patterns and adjusting routes accordingly.
  • Supported the onboarding and training of new courier contractors, sharing best practices for route optimization and time management.

Residential Roofer

Weatherguard Roofing Solutions
03.2016 - 08.2016
  • Repaired damaged roofs due to weather events or wear-and-tear, prolonging the lifespan of residential homes'' exteriors.
  • Troubleshot roofing issues during inspections, identifying areas in need of repair or replacement.
  • Performed precise measurements of roofing materials, ensuring appropriate cuts for optimal fit and minimal waste.
  • Ensured accurate material estimates for projects, reducing waste and minimizing expenses.
  • Reduced project completion times through effective team coordination and communication with other crew members.
  • Maintained a clean and safe worksite, adhering to OSHA guidelines and preventing accidents or injuries.
  • Achieved high-quality workmanship by consistently adhering to safety protocols and industry standards.
  • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.

Education

High School Diploma - General Studies

Spokane Community College
Spokane, WA
05.2012

Skills

  • Package handling
  • Punctuality
  • Deadline-oriented
  • Route Planning
  • GPS Navigation
  • Lifting Techniques
  • Relationship building and rapport
  • Working Independently
  • Customer Service
  • Time Management
  • Excellent driving skills
  • Attention to Detail
  • Loading and unloading
  • Package Delivery and Pick-up
  • Attention to confidentiality
  • Valid Driver's License
  • Heavy Lifting
  • Sorting
  • Smartphone Usage
  • Package pickup and delivery
  • Item tracking
  • Handheld scanning devices
  • Document Management
  • Payment Collection
  • Licensed driver in State
  • Performance Improvement
  • Supply Management
  • Teamwork and Collaboration
  • Multitasking
  • Excellent Communication
  • Effective Communication
  • Adaptability and Flexibility
  • Team building
  • Professionalism
  • Continuous Improvement
  • Professional Demeanor
  • Clerical Support

Timeline

Courier Contractor

Mercury PDX
08.2016 - Current

Residential Roofer

Weatherguard Roofing Solutions
03.2016 - 08.2016

High School Diploma - General Studies

Spokane Community College

Similar Profiles

CREATE PROFILE
Keith Miller