Keith Miller
Selden,NY
Summary
Hard working, energetic and responsible individual with experience in heavy lifting, customer service, working in all types of climate, electrical background and proficient use of power/hand tools. Collaborative Team Player who works well in a challenging, fast-paced environment who is able to take and receive instructions.
Professional in automotive service industry with proven expertise in managing customer interactions, diagnosing vehicle issues, and coordinating repairs. Strong focus on teamwork and delivering results ensures reliability and adaptability in dynamic environments. Skilled in communication, problem-solving, and technical understanding of automotive systems. Known for fostering collaborative relationships and driving customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Parts/Service Advisor
Commander Fleet
07.2023 - Current
- Organization of Parts., Inventory of Stock, Managing Builds in Shop, Completing Service requests and Invoices.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Delivery Driver
Federal Express Ground
06.2021 - 07.2023
- Route Planning, Loading/Organizing Packages, Heavy Lifting.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Shift Lead
Walgreens Pharmacy
05.2016 - 06.2021
- Customer Service, Cash Handling, Stocking, Opening and Closing Store.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Helper (Apprentice)
Carbone Irrigation
06.2016 - 10.2018
- Labor, Problem Solving, Sprinkler Installation and Repair.
- Performed manual labor and random jobs to help teams accomplish goals.
Education
Certificate of Completion - Electric One
Board Of Cooperative Education Services
Oakdale, NY03.2021
New York State Regents Diploma - General studies
Newfield High School
Selden, NY06.2018
Skills
- Motivational Team Player
- Strong Technical Abilities
- Responsible
- Proficient in Heavy Lifting
- Detail Oriented
- Electric Skills
- Able to Give and Receive Oral or Written Instruction
- Proficient in Use of Hand and Power Tools
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
Certification
Firefighter 1
Basic Exterior Firefighter
Emergency Vehicle Operations Course
Fire Police / Peace Officer
Timeline
Parts/Service Advisor
Commander Fleet
07.2023 - Current
Delivery Driver
Federal Express Ground
06.2021 - 07.2023
Helper (Apprentice)
Carbone Irrigation
06.2016 - 10.2018
Shift Lead
Walgreens Pharmacy
05.2016 - 06.2021
New York State Regents Diploma - General studies
Newfield High School
Certificate of Completion - Electric One
Board Of Cooperative Education Services
Awards
Emergency Driver Of the Year (2024)
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