Keith O'Dell Jr
Fultonville,NY
Summary
Dynamic technician with a proven track record at Keeler Collision, excelling in vehicle diagnostics and repairs. Recognized for exceptional attention to detail and strong customer service skills, I implemented efficient repair techniques, ensuring high-quality outcomes and safety compliance. Adept at multitasking, I fostered teamwork to enhance operational efficiency and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Technician
Keeler Collision
06.2025 - Current
- Operated various hand and power tools for vehicle repairs.
- Assisted in diagnosing vehicle issues and recommending repair solutions.
- Maintained cleanliness and organization of work area to ensure safety.
- Collaborated with team members to complete repair tasks efficiently.
- Conducted quality checks on completed repairs to ensure standards were met.
- Learned safety protocols and adhered to industry best practices consistently.
- Adapted quickly to new repair techniques and technologies as introduced.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Manager
McDonald's
08.2023 - 07.2025
- Supervised daily operations to ensure adherence to quality standards and customer satisfaction.
- Trained staff on operational procedures and best practices for food safety compliance.
- Implemented workflow improvements that enhanced service efficiency during peak hours.
- Managed inventory levels, reducing waste through effective stock rotation techniques.
- Conducted performance evaluations, providing feedback to promote team development and accountability.
- Resolved customer complaints quickly, reinforcing brand loyalty through exceptional service recovery strategies.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Fonda Fultonville Central School District
Fonda, NY06-2025
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Work Planning and Prioritization
Timeline
Technician
Keeler Collision
06.2025 - Current
Manager
McDonald's
08.2023 - 07.2025
High School Diploma -
Fonda Fultonville Central School District