Keith Olson
Algonquin,IL
Summary
Accomplished Facilities and Operations Director with over 20 years of multifaceted experience in construction, business ownership, and campus management. Proven expertise in overseeing large-scale, multi-facility operations, including capital budgeting, regulatory compliance, and cross-functional team leadership. A hands-on leader who bridges the gap between high-level strategic planning and precise technical execution. Committed to operational excellence, fiscal stewardship, and creating safe, sustainable environments.
Overview
23
23
years of professional experience
Work History
Director of Facilities and Operations
Villa St. Benedict
12.2023 - Current
- Direct all maintenance and operations for a 47-acre senior living campus, overseeing 138 independent apartments, 65 assisted living apartments 58 luxury villas, and specialized assisted living/memory care units.
- Manage the performance and repair of critical building systems, including HVAC, MEP (Mechanical, Electrical, Plumbing), fire-life safety systems, and commercial kitchen equipment.
- Develop and control a comprehensive annual facilities budget, prioritizing capital improvement projects and reducing operational overhead through strategic vendor bidding.
- Supervise and mentor a multi-disciplinary team of maintenance technicians, groundskeepers, and housekeeping staff, ensuring a culture of hospitality and high-quality service.
- Ensure strict adherence to Illinois Department of Public Health (IDPH), OSHA, and ADA standards, maintaining a safe, hazard-free environment for residents and staff.
- Lead large-scale renovation and infrastructure projects from design to completion, coordinating with external architects, engineers, and general contractors.
Owner
Tandem Flooring Inc.
08.2012 - Current
- Established and grew a successful flooring contracting business, maintaining full P&L (Profit and Loss) responsibility and ensuring long-term financial health.
- Lead all phases of project lifecycles, from initial site inspection and competitive bidding to final walkthrough and warranty support.
- Manage all internal accounting functions, including payroll processing, tax preparation, accounts payable/receivable, and budget forecasting.
- Coordinate complex supply chains by sourcing high-quality materials, negotiating with vendors for bulk pricing, and ensuring just-in-time delivery to job sites.
- Recruited, trained, and scheduled crews of installers; delegated daily tasks and maintained strict safety and quality standards across multiple concurrent job sites.
- Developed a robust referral network through exceptional service and targeted marketing, consistently hitting revenue goals year-over-year.
Lead Flooring Installer /Business Operations Coordinator
G & K Floor Covering
01.2003 - 02.2012
- Oversaw end-to-end installation projects for hardwood, laminate, tile, and carpet, ensuring 100% compliance with industry standards and safety regulations.
- Assisted in daily business management, including conducting on-site measurements, calculating material estimates, and managing inventory procurement.
- Acted as the primary point of contact for clients, providing expert consultation on material selection and resolving complex installation challenges to ensure customer satisfaction.
- Mentored and supervised junior installers, maintaining high quality-control standards and improving team efficiency on large-scale jobs.
- Mastered subfloor preparation, moisture testing, and precision cutting techniques for various materials in both new construction and renovation environments.
Education
Associate of Arts - Accounting And Business Administartion
College of DuPage
Glen Ellyn, IL05-1990
Skills
- Project Lifecycle Management
- Capital Expenditure Planning (CAPEX)
- Building Automation Systems (BAS)
- Regulatory Compliance & Risk Management
- Vendor & Contract Negotiation
- Blueprints & Technical Documentation
- Professional demeanor
- Strategic Resource Allocation
- Emergency Response Planning
- Stakeholder Communication
Timeline
Director of Facilities and Operations
Villa St. Benedict
12.2023 - Current
Owner
Tandem Flooring Inc.
08.2012 - Current
Lead Flooring Installer /Business Operations Coordinator
G & K Floor Covering
01.2003 - 02.2012
Associate of Arts - Accounting And Business Administartion
College of DuPage