Summary
Overview
Work History
Education
Skills
Timeline
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KEITH PATTERSON JR

Spring Valley,CA

Summary

Professional with 10+ years of experience leading teams, driving operational excellence, and delivering strategic initiatives. Collaborative leader who partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

9
9
years of professional experience

Work History

Private Security Officer

Wgs Group
11.2023 - Current
  • Maintain accurate records of daily activities, incidents, and key observations for future reference or reporting purposes.
  • Train new security officers on company protocols, procedures, and best practices for optimal performance.
  • Reduced risk of theft with vigilant monitoring of high-value assets in secured locations.
  • Provided exceptional customer service while maintaining a professional demeanor at all times under various circumstances.

Head of Security Operations

Members Only Lounge
10.2016 - Current
  • Managed a team of security personnel, providing regular training for improved performance and professional growth.
  • Investigated incidents and wrote reports.
  • Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.

Retail Sales Manager

Champs Sports
03.2015 - 01.2024
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Recruited, hired and trained associates to develop into productive team members with excellent product knowledge.

Education

Associates Degree A.A - Studies

Grossmont College
El Cajon, CA

High School Diploma -

Abraham Lincoln High School
San Diego, CA

Skills

  • Verbal and written communication
  • Team Leadership
  • Time Management
  • Complex Problem-Solving
  • Customer Relations
  • Incident Reports
  • Safety and security procedures

Timeline

Private Security Officer

Wgs Group
11.2023 - Current

Head of Security Operations

Members Only Lounge
10.2016 - Current

Retail Sales Manager

Champs Sports
03.2015 - 01.2024

Associates Degree A.A - Studies

Grossmont College

High School Diploma -

Abraham Lincoln High School

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KEITH PATTERSON JR