KEITH POELLENITZ
Uber
Decatur,GA
9
years of professional experience
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Work History
Rideshare Driver
5 Years 7 Months- Accepted ride requests through Uber app and coordinated passenger pickups.
- Navigated routes using GPS and mapped efficient travel paths.
- Transported riders safely while following traffic laws and local regulations.
- Communicated with riders about pickup details, delays, and destination changes.
- Monitored trip information and updated availability within Uber driver app.
- Resolved rider concerns calmly and upheld professional service standards.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Achieved consistently high customer scores due to exceptional service.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Established positive relationships with customers through courteous interactions.
- Utilized feedback from passengers to improve service and address any shortcomings.
- Retrieved food orders from restaurants to ensure timely delivery. from partner restaurants with accurate order verification.
- Executed timely delivery of food orders to customers. promptly using safe driving practices.
- Followed Uber Eats service standards for courteous customer interactions.
Warehouse Associate
7 Years- Picked and staged showroom orders for customer pickup and delivery dispatch.
- Loaded and unloaded luxury furniture with care to prevent damage.
- Wrapped and protected furniture using padding, shrink wrap, and moving blankets.
- Inspected merchandise for defects, scratches, and missing parts before storage.
- Received Cantoni furniture shipments and verified packing slips against delivered items.
- Supported delivery teams during preparations with order preparation and truck staging.
- Communicated effectively with team members on matters related to work assignments.
Production Assembler
2 Years 2 Months- Assembled Jeld-Wen windows and doors using hand tools and production instructions.
- Assembled components and sub-assemblies according to written instructions, diagrams, and blueprints.
- Completed accurate assembly work by positioning and aligning components.
- Assembled and completed products according to production schedules.
- Facilitated material movement for assembly line readiness, ensuring efficient workflow and timely production.
- Inspected window and door components for defects and fit issues.
- Inspected materials for defects before starting assembly work.
- Collaborated with team members in assembly tasks with parts handling and assembly tasks.
- Followed safety regulations while operating machinery in accordance with company policies and procedures.
- Participated in rotation through various production stations of different stations based on team needs.
- Maintained clean workstations to support Jeld-Wen quality standards.
- Removed completed items from production line following established protocols for quality assurance purposes.
- Monitored machine operations during shift, identifying malfunctions and ensuring compliance with operating specifications.
- Set up and operated various machines, producing parts and tools according to specifications and production needs.
- Adjusted machine settings according to product specifications and requirements.
- Rotated through a series of different stations based on team needs.
Education
Skills
GPS navigation
App-based dispatch
Route planning
Vehicle inspection
Order verification
Time management
Clear communication
Attention to detail
Situational awareness
Adaptability and flexibility
Ride-sharing platform knowledge
Excellent navigation
Safe driving
Punctuality
Wheelchair assistance
Vehicle maintenance
Communication
Passenger transportation
Cleanliness
Tech savviness
Teamwork
Effective communication
Quality inspection
Cargo management
Ride coordination
Fast-paced environment
Hand tools proficiency
Navigation software
Customer engagement
Driving experience
Rider management
Regulation adherence
Service procedures
Fare calculation
Route optimization
Load handling
Driving precision
Reading comprehension
Patience and tolerance
Loading and unloading
Shopping orders
Customer service
Local delivery
Collaborative teamwork
Door assembly
Hand tools
Power tools
Hand tool operation
Assembly methods
Power tool usage
Cutting materials
Work order comprehension
Critical thinking
Basic math
Route familiarity
Timeline
Rideshare Driver
Uber
03.2021 - CurrentRead More
Warehouse Associate
Cantoni
07.2019 - 07.2026Read More
Production Assembler
Jeld-Wen Windows & Doors
04.2018 - 06.2020Read More
Mattie T Blount
05.2001Read More