Michael Lopez
Evanston,IL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
30
30
years of professional experience
Work History
Rideshare Driver
Uber And Lyft
Evanston , IL
11.2023 - Current
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Followed company protocols regarding cancellations, refunds, and other requests from customers.
- Established positive relationships with customers through courteous interactions.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Greeted customers and provided them with information about the rideshare service.
- Monitored fuel levels and tire pressure regularly to ensure vehicle is running efficiently.
City P&D Driver
D&E Trucking
Niles, Illinois
01.2022 - 08.2023
- Maintained accurate records of deliveries including signatures, time of delivery and type of goods delivered.
- Communicated with customers regarding delivery status updates.
- Reported any incidents or accidents involving the vehicle or cargo immediately to management staff.
- Ensured proper handling of hazardous materials according to government regulations.
- Utilized GPS navigation systems when necessary for efficient routing purposes.
- Transported cargo and packages to designated locations in a timely manner.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Prepared bills of lading for each shipment delivered accurately.
- Verified accuracy of shipping documents such as manifests, invoices and bills of lading.
- Performed daily pre-trip inspections on trucks prior to departure from terminal.
- Loaded and unloaded freight using forklifts, pallet jacks and other equipment.
- Ensured compliance with company policies and procedures as well as local, state and federal regulations.
- Provided customer service by answering questions related to shipments or services provided.
Dump Truck Driver
Luka Express
Countryside , IL
04.2016 - 12.2021
- Communicated regularly with dispatchers regarding route changes or delays due to weather conditions or heavy traffic.
- Inspected vehicles for mechanical items and safety issues before driving them.
- Responded quickly to emergency situations involving accidents or breakdowns along routes.
- Unloaded materials at job sites according to instructions provided by supervisors.
- Delivered construction materials such as asphalt, gravel, sand or dirt to work sites as directed by supervisor.
- Loaded dump truck with materials from site stockpile, ensuring proper weight distribution and safety regulations were followed.
- Monitored load security during transit using tie downs and tarps when needed.
- Checked brakes, oil, tires, lights and other systems on a regular basis to ensure safe operation of the vehicle.
- Performed daily pre-trip inspections of the dump truck in accordance with Department of Transportation regulations.
- Accurately placed loads in optimal locations for spreading and distribution by bulldozers and material movers.
- Hauled and transported gravel, dirt, fill and boulders to and from construction sites.
- Maintained constant telephone or radio contact with dispatch center for instructions.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Obtained signatures needed to complete and process paperwork.
Dump Truck Driver
Eno Inc
Carol Stream, Illinois
05.2011 - 03.2016
- Communicated regularly with dispatchers regarding route changes or delays due to weather conditions or heavy traffic.
- Inspected vehicles for mechanical items and safety issues before driving them.
- Responded quickly to emergency situations involving accidents or breakdowns along routes.
- Unloaded materials at job sites according to instructions provided by supervisors.
- Conducted routine maintenance checks on vehicles such as checking fluid levels, tire pressure.
- Delivered construction materials such as asphalt, gravel, sand or dirt to work sites as directed by supervisor.
- Recorded cargo information such as weight, size, type, for accurate billing purposes.
- Loaded dump truck with materials from site stockpile, ensuring proper weight distribution and safety regulations were followed.
- Ensured that all required documents were available at each job site including manifests, bills of lading, insurance certificates.
- Checked brakes, oil, tires, lights and other systems on a regular basis to ensure safe operation of the vehicle.
- Performed daily pre-trip inspections of the dump truck in accordance with Department of Transportation regulations.
- Hauled and transported gravel, dirt, fill and boulders to and from construction sites.
- Maintained constant telephone or radio contact with dispatch center for instructions.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Lease Driver
CCS Trucking
Chicago , Illinois
10.2004 - 03.2011
Dock Supervisor/ Dockman
CF Motor freight
Bridgeview , Illinois
06.1995 - 09.2002
- Supervised personnel on the docks including dockworkers, stevedores, crane operators, security guards.
- Communicated with customers regarding their shipping needs and provided customer service support when necessary.
- Resolved conflicts between crew members or between crew members and port personnel in a professional manner.
- Prepared daily activity logs detailing work performed by dock personnel during shift hours.
- Developed and implemented standard operating procedures for all dock activities.
- Monitored inventory levels at the facility to ensure adequate supply of materials were available for loading and unloading operations.
- Adhered strictly to government guidelines relating to occupational health and safety standards while supervising dock workers.
- Analyzed trends in order processing times and identified areas for improvement where possible.
- Provided training and guidance to new hires on company policies, rules, regulations, safety protocols.
- Coordinated with other departments within the organization to ensure timely delivery of goods to clients or vendors.
- Hired and trained personnel to perform job duties, execute safety practices and develop individual performance requirements.
- Oversaw loading and unloading for trailers and client pick-ups and identified damaged products.
- Established priorities and assigned tasks to support dock operations.
- Managed employees, vendors, and outside contractors to perform operational functions and proper handling of equipment.
- Used electric forklifts and electric pallets to safely move pallets.
- Palletized boxes to increase movement and shipment efficiency.
- Transported materials and pallets between areas.
- Participated in company training programs to learn new skills and promote workplace safety.
- Protected company inventory by maintaining and organizing storage areas.
- Informed upper management or department heads of items loaded or problems encountered.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Presented and explained work orders to team.
Education
Associate of Applied Science - General Studies
Morton College
Cicero, IL06-1994
Skills
- GPS navigation
- Vehicle inspection
- Customer service
- Route planning
- Safety compliance
- Preventative maintenance
- Conflict resolution
- Time management
- Effective communication
- Problem solving
- Mileage and service logs
- Commercial drivers license CDL
- Commercial driving experience
- Teamwork and collaboration
- GPS operation
- Decision-making
- Multitasking and organization
- Vehicle inspections
- Ride-sharing platform knowledge
- Verbal and written communication
- Equipment maintenance
- Clean driving record
- Excellent communication
- Customer-oriented
- Safe driving
- Commercial driving
- Dependable and trustworthy
- Professional demeanor
- Dispatch collaboration
- Client relations
- GPS proficiency
Timeline
Rideshare Driver
Uber And Lyft
11.2023 - Current
City P&D Driver
D&E Trucking
01.2022 - 08.2023
Dump Truck Driver
Luka Express
04.2016 - 12.2021
Dump Truck Driver
Eno Inc
05.2011 - 03.2016
Lease Driver
CCS Trucking
10.2004 - 03.2011
Dock Supervisor/ Dockman
CF Motor freight
06.1995 - 09.2002
Associate of Applied Science - General Studies
Morton College