Keith Proctor
Columbia
Summary
Dynamic Medical Records Coordinator with proven expertise at Nuvia Dental Implant Center in maintaining HIPAA compliance and ensuring patient confidentiality. Skilled in electronic health records management and information verification, I excel in enhancing operational efficiency while delivering exceptional patient care and fostering strong relationships with healthcare providers.
Overview
21
21
years of professional experience
Work History
Medical Records Coordinator/Technician:
Nuvia Dental Implant Center
01.2024 - Current
- Maintained accuracy, completeness, and security for medical records and health information.
- Kept accurate log of requests for medical information and records.
- Uploaded records to patient's individual vault.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
Lead Patient Care Coordinator
Esposito Family Dental
03.2022 - 12.2024
- Delivered excellent patient experiences and direct care.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Successfully negotiated client contract renewals to create increased revenue.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Communicated with patients, ensuring that medical information was kept private.
Dental Assistant
Hamilton Dental Associates
04.2006 - 03.2022
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Data Entry Clerk
Cure Arena
02.2020 - 12.2021
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Organized, sorted, and checked input data against original documents.
Cashier Supervisor
Sears
11.2004 - 05.2005
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
Education
Associate of Applied Science - Paralegal Studies
Berkeley College
West Paterson ,NJ09-2005
Skills
- Regulatory compliance
- HIPAA compliance
- EHR proficiency
- Electronic medical records programs
- Information verification
- Clinical documentation
- Record releases
- Patient confidentiality
- File maintenance
Timeline
Medical Records Coordinator/Technician:
Nuvia Dental Implant Center
01.2024 - Current
Lead Patient Care Coordinator
Esposito Family Dental
03.2022 - 12.2024
Data Entry Clerk
Cure Arena
02.2020 - 12.2021
Dental Assistant
Hamilton Dental Associates
04.2006 - 03.2022
Cashier Supervisor
Sears
11.2004 - 05.2005
Associate of Applied Science - Paralegal Studies
Berkeley College