Keith Roberson
Summary
Industrious Funeral Assistant with extensive customer service experience and good community relations skills. Strong foundation of industry knowledge learned over Number years in mortuary roles. Known for compassionate yet efficient work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
Funeral Home Assistant
Mitchell’s Funeral Home
Orlando, FL
10.2008 - 02.2024
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Demonstrated empathy and understanding while interacting with bereaved individuals during difficult times.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Arranged floral tributes and lights around caskets in visitation rooms and chapels.
- Provided administrative support to funeral home staff.
- Carried flowers to hearses or limousines for transportation to places of interment.
- Embalmed, dressed and cosmeticized deceased persons.
- Promoted a supportive atmosphere for grieving individuals through attentive listening skills during consultations about funeral options.
- Transferred cremated remains from temporary urns to permanent urns to release cremated remains to families.
- Transported deceased to funeral home.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Ensured compliance with state regulations by properly handling human remains during transportation or preparation procedures.
- Greeted funeral guests and coordinated seating.
- Handled sensitive personal belongings of deceased individuals with care while preparing for funeral services.
- Set up flowers, opened and closed caskets and acted as pallbearer.
- Contributed to the overall success of the funeral home by consistently providing exceptional service and support to clients during their time of need.
- Supported funeral director with all facets of funeral service coordination.
- Supported funeral directors in daily tasks such as scheduling services, managing paperwork, and coordinating logistics.
- Collaborated with vendors to ensure timely delivery of products such as caskets, flowers, and memorial items for services.
- Efficiently prepared deceased bodies for viewing or burial, ensuring a professional and respectful presentation.
- Adhered to strict safety guidelines when operating vehicles used for transporting deceased individuals or materials related to funeral services.
- Managed scheduling conflicts efficiently to avoid complications during the planning process.
- Maintained a clean and organized facility, creating a comfortable environment for grieving families and guests.
- Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
- Provided personal assistance, emotional support and personal care to clients.
- Developed strong relationships with local clergy members to facilitate seamless coordination of religious ceremonies.
- Contributed to a positive work environment through effective communication and teamwork with colleagues.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained strong leadership skills by managing projects from start to finish.
Warehouse Worker
Physician Sales & Service, PSS Medical
Orlando, FL
06.2006 - 10.2011
- Consistently lifted materials weighing as much as Number pounds.
- Aided in reducing overall expenses through the implementation of cost-saving measures in material handling processes.
- Coordinated with other departments such as purchasing or logistics teams to enhance overall supply chain operations.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Moved furniture and boxes using utility dolly and truck ramp.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Performed general housekeeping and cleaning tasks.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assembled pallets and crates for secure transportation of materials.
- Assisted in receiving, stocking and distribution of merchandise.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Education
Na - Education
Florida Agricultural And Mechanical University
Tallahassee, FLSkills
- First Aid Training
- Restorative art
- Administrative tasks
- Guest Interaction
- Funeral service coordination
- Memorial materials
- Compassionate communication
- Guest Assistance
- Transportation Logistics
- Professional Appearance
- Chapel organization
- Body transportation
- Remains preparation
- Organizational Skills
- Equipment operation
- Dependable and Responsible
- Flexible and Adaptable
- Supervision and leadership
- Recordkeeping
- PPE use
- Customer Relations
Timeline
Funeral Home Assistant
Mitchell’s Funeral Home
10.2008 - 02.2024
Warehouse Worker
Physician Sales & Service, PSS Medical
06.2006 - 10.2011
Na - Education
Florida Agricultural And Mechanical University