Melissa Cerda
Pasadena,TX
Summary
Compassionate and dedicated Funeral Home Assistant at Forest Lawn Funeral Home, skilled in funeral planning and casket preparation. Known for providing emotional support and exceptional guest assistance, while effectively managing administrative tasks. Demonstrated strong decision-making and analytical skills, ensuring seamless service coordination and a respectful environment for families during their time of need.
Overview
4
4
years of professional experience
Work History
Funeral Home Assistant
Forest Lawn Funeral Home
02.2021 - 06.2025
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Provided personal assistance, emotional support and personal care to clients.
- Met with over families to plan funerals by discussing service options and needs.
- Performed administrative duties by obtaining burial permits and doctors' signatures on death certificates and registering deaths.
- Drove company vehicles to transport remains or families to services.
- Used [Software] and [Software] to create and print tribute cards, guest books and prayer cards.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Arranged floral tributes and lights around caskets in visitation rooms and chapels.
- Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
- Processed death certificate and other required paperwork.
- Provided administrative support to funeral home staff.
- Greeted funeral guests and coordinated seating.
- Supported funeral director with all facets of funeral service coordination.
- Transported deceased to funeral home.
- Embalmed, dressed and cosmeticized deceased persons.
- Carried flowers to hearses or limousines for transportation to places of interment.
- Managed funeral home finances and performed general bookkeeping duties.
- Set up flowers, opened and closed caskets and acted as pallbearer.
Education
No Degree - Early Childhood Care And Education
Texas Southmost College
Brownsville, TX05-1998
Skills
- Sales experience
- Funeral planning
- Casket preparation
- Analytical thinking
- First aid training
- Decision-making
- Compassionate communication
- Written communication
- Professional appearance
- Chapel preparation
- Emotional support
- Funeral processions
- Administrative tasks
- Analytical skills
- Guest assistance
- Problem-solving abilities
- Transportation logistics
- Multitasking Abilities
- Adaptability and flexibility
- Professionalism
- Team collaboration
- Time management
- Active listening
- Excellent communication
- Team building
Languages
Spanish
Full Professional
Timeline
Funeral Home Assistant
Forest Lawn Funeral Home
02.2021 - 06.2025
No Degree - Early Childhood Care And Education
Texas Southmost College
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