Summary
Overview
Work History
Education
Skills
Timeline
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Keith Sciarra

Scottsdale,AZ

Summary

Series 7 and Series 63 licensed professional with experience in client relationship management, money movement operations, and crew development. Dedicated to the success of the TA Money Movement team, its business partners, and its crew. Seeking to utilize expertise to ensure successful modernization of the team and emerge as its formal leader.

Overview

3
3
years of professional experience

Work History

Wires Money Movement Specialist

Vanguard
05.2023 - Current
  • Act in a leader capacity on behalf of the wires team, both jointly with team leader and solely when team leader is out of office
  • Identify inefficiencies in money movement processes to innovate and implement improvements (freed 3000+ hours of capacity in last two quarters of 2023)
  • Regularly meet with business partners to ensure service level agreements are being met and build relationships on behalf of the team
  • Act as a liaison between management and crew
  • Quickly and efficiently respond to any and all escalated situations and crisis incidents

Licensing Support Specialist

Vanguard
04.2022 - 05.2023
  • Trained new crew to prepare for SIE and Series 7 exams
  • Created original content to be used in presentations
  • Tracked and analyzed data to ensure efficiency and crew success
  • Led VMS initiatives for team, developing methods for team improvement

Investment Services, Senior Associate

Vanguard
08.2021 - 04.2022
  • Required extensive knowledge of stock market and mutual fund regulations, trading, and Vanguard products
  • Executed retail trades and facilitated wire transfers for Vanguard clients
  • Rapidly identified and solved complex problems on behalf of clients
  • Assisted and trained junior crew
  • Led team huddles, VMS initiatives, and problem solving efforts

Investment Services Client Relationship Associate

Vanguard
09.2020 - 08.2021
  • Delivered exceptional service to clients by leveraging knowledge of products and services
  • Maintained client relationships on behalf of Vanguard

Education

Bachelor of Arts - Psychology

Rutgers University
New Brunswick, NJ
2012

Skills

  • Series 7
  • Series 63
  • Public speaking and presentations
  • Training/development of crew and crew relations
  • Escalated issues and complex problem solving
  • Crisis and major incident management
  • TA money movement applications
  • Thomson ONE
  • Microsoft Excel/PowerPoint/Word/Outlook
  • American Red Cross First-Aid and CPR certified

Timeline

Wires Money Movement Specialist

Vanguard
05.2023 - Current

Licensing Support Specialist

Vanguard
04.2022 - 05.2023

Investment Services, Senior Associate

Vanguard
08.2021 - 04.2022

Investment Services Client Relationship Associate

Vanguard
09.2020 - 08.2021

Bachelor of Arts - Psychology

Rutgers University

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Keith Sciarra