Keith Siegfried

• Mentored and motivated team members to achieve challenging sales goals that they would set for themselves to meet and exceed company standards.
• Maintained weekly schedule of 52 employees each week, including server, bussers , bartenders cooks , dish washers and tortilla makers.
• Daily checklist for front and back of the house, and held responsible for repair operations to keep the building and equipment in peak condition.
• Created and maintained solid working relationships with company's venders .
• Drove excellent customer service through belief's of working with and through my team.
• Completed daily and nightly safe and register audits to insure all moneys are accounted for
• Responsible for hiring and development of new team members, as well as Created and implemented new standards of guest service, taught training classes on the Art of Upselling and Cross Selling.
• Handled complaints, settled disputes and resolved grievances to maintain Great customer satisfaction and to insure we have return guest.

Took Care of all guest needs by meeting and exceeding all guest expectations.

Quickly greeted and identified new guest. Offered specific drinks and special of the day. Took orders accurately Trained new employees. Daily cleaning and running sidework. Cash handling. Creating a overall memorable experience.

schedules, safe counts. Training, Table visits. Guest complaints. Cash and Credit card transaction. Managed over 50 employees each shift. Established a high standard for guest service.

Liquor and food cost. Scheduling, Guest complaints, employee evaluations. Sales contest. Designed special drink and cocktail offerings on monthly basis as part of seasonal offering

Bar and food inventory .Creating Drink specials , Proper Garnishes for drinks cutting meat. Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events