Keith Slagle
Alexander City,AL
Summary
Adaptable professional with a strong background in auto repair management and customer service. Expertise in developing partnerships with insurance providers and training staff, focused on enhancing operational effectiveness and service delivery.
I am a company man as the saying goes. I understand that doing my best helps my company's success which in turn leads to my own success. I am driven and dedicated. I believe that having the experience that I have in the automotive industry, construction industry, and landscape industry would make me a valuable asset and I look forward to proving myself.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Manager/Estimator/Body Tech, Paint Tech
Zajac's Auto Collision, Inc.
01.2002 - Current
- Oversaw daily operations to ensure high-quality vehicle repairs and customer satisfaction.
- Implemented process improvements resulting in reduced turnaround times for repairs.
- Trained and mentored junior staff in best practices for auto collision repair techniques.
- Developed strategic partnerships with local insurance providers to streamline claims processing.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Fluent with CCC One Pathways, and have some familiarity with Mitchell Connect.
- Have over 25 years paint and body experience obtaining a huge knowledge of required repair requirements for all makes and models.
- Have over 6 years experience as a Manager/Service Writer
- Other experience related to insurance adjuster rolls are construction, roofing, concrete, and landscape experience.
Industrial Painter
Wingfield Engineering
01.2001 - 12.2001
- Operated spray guns and brushes to apply protective coatings on various industrial structures.
- Ensured surface preparation met quality standards through sanding, cleaning, and priming processes.
Landscape, Maintenance, Irrigation Foreman
Vision Landscapes/Jack's Nursery/Rotolo Consultants
02.1996 - 11.1999
- Supervised irrigation system installations, ensuring compliance with safety standards and project specifications.
- Trained team members on advanced irrigation techniques and best practices for efficiency.
- Developed maintenance schedules for irrigation systems, optimizing water usage and reducing waste.
- Collaborated with landscape architects to design effective irrigation layouts tailored to specific projects.
Education
GED -
Benjamin Russell
Alexander City, AL08-1994
Skills
- Customer service
- Time management
- Decision-making
- Complex Problem-solving
- Staff management
- Coaching and mentoring
- Computer skills
- Adaptability and flexibility
- Multitasking
- Auto Body Repair Estimating
- Knowledge of required protocols repairing vehicles
- Parts locating experience
Certification
ICAR Certified Welding: Steel Sectioning (SPS05)
ICAR Certified Welding: Steel GMA Mig (WCS03)
ICAR Certified Welding: Aluminium GMA Mig (WCA03)
Timeline
Manager/Estimator/Body Tech, Paint Tech
Zajac's Auto Collision, Inc.
01.2002 - Current
Industrial Painter
Wingfield Engineering
01.2001 - 12.2001
Landscape, Maintenance, Irrigation Foreman
Vision Landscapes/Jack's Nursery/Rotolo Consultants
02.1996 - 11.1999
GED -
Benjamin Russell