Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Keith Suitt

Bentonville,AR

Summary

Seasoned Delivery Supervisor with Proven Expertise in Managing and Motivating a Team of Drivers, Streamlining Delivery Operations, and Implementing Strategic Solutions to Enhance Efficiency, Accuracy, and Customer Satisfaction. Former Member of PepsiCo’s Pepsi Pro Program, Leveraging Industry-Specific Knowledge and Best Practices to Drive Operational Excellence

Overview

11
11
years of professional experience

Work History

Delivery Supervisor

PepsiCo
Springdale, AR
05.2021 - Current
  • Performed regular reviews of employee performance related to quality assurance standards.
  • Developed efficient route plans for drivers to maximize time management and customer satisfaction.
  • Handled customer inquiries regarding delivery issues or complaints promptly and professionally.
  • Assessed potential risks associated with each route prior to dispatch and took necessary precautions.
  • Scheduled daily routes for delivery personnel, ensuring timely completion of deliveries.
  • Provided clear direction to drivers regarding routes, pickup and delivery locations, traffic conditions.
  • Monitored the performance of drivers to ensure compliance with safety regulations.
  • Trained new employees on company policies and procedures related to delivery operations.

AOM

Pepsico
Waco, TX
01.2014 - 05.2021
  • Performed regular analysis of customer data to identify areas of growth potential within the assigned territory or region.
  • Managed inventory levels of all small format products at designated retail locations, ensuring shelves were stocked with appropriate merchandise.
  • Replenished and arranged items to maintain appearance.
  • Listened to customer needs to identify and recommend best products and services.

BCR

PepsiCo
Waco, TX
12.2016 - 12.2016
  • Worked with cross-functional teams to achieve goals.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Identified opportunities for cross-selling additional products and services.
  • Negotiated pricing contracts with customers to maximize profits.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.

Driver

Pepsico
Waco, TX
01.2014 - 12.2016
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.

Education

High School Diploma -

Waco High School
Waco, TX
05-2001

Skills

  • Equipment Inspections
  • Route planning expertise
  • Staff Training and Development
  • Shift Scheduling
  • Delivery Documentation
  • Safety protocols and procedures
  • Delivery Scheduling
  • Decision-making capabilities
  • Distribution Coordination
  • Route Planning
  • Team Supervision
  • Strong Work Ethic
  • Product Sales
  • Meeting deadlines
  • Upselling
  • Retail Store Operations
  • Guest Relations
  • Stocking and Receiving
  • Sales Forecasting
  • Customer Service

Accomplishments

  • Pepsi Pro ELITE 2021
  • Pepsi Pro ELITE 2022
  • Pepsi Pro ELITE 2023
  • Top Gun Finallist 2023
  • Delivery Supervisor of the Quarter 2022

Timeline

Delivery Supervisor

PepsiCo
05.2021 - Current

BCR

PepsiCo
12.2016 - 12.2016

AOM

Pepsico
01.2014 - 05.2021

Driver

Pepsico
01.2014 - 12.2016

High School Diploma -

Waco High School

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Keith Suitt