Security operations professional with field experience supporting large event security, officer coverage, and facility protection. Coordinates 15+ staff members, watches for rule compliance, and responds quickly to changing risks across controlled environments. Brings the mix of security operations, supervision, and incident response that Security Operations Manager roles require.
Work History
Assistant Director Operation
Whalen Security | undefinedundefined
Oversaw daily security operations, including staff assignments, coverage changes, and operational follow-up.
Monitored facility activity to support access control, incident response, and routine safety checks.
Coordinated detention officer duties, inmate movement, and security walks across assigned areas.
Supported emergency response activities by following established procedures and communicating with on-site personnel.
Security Officer
Community Security Services | undefinedundefined
Monitored secured areas and responded promptly to unusual activity during routine patrols.
Managed inmate movement between areas while maintaining order and following established custody procedures.
Conducted cell and bunk searches to identify prohibited items and support facility safety.
Handled emergency situations calmly and followed site procedures during incidents requiring immediate response.
Custodial Protection Officer
G4S Security Solutions | undefinedundefined
Maintained safe custody conditions through consistent observation, access control, and incident reporting.
Performed regular bunk and cell searches to support contraband prevention and facility order.
Responded quickly to alarms and disturbances with calm, procedure-based action.
Supported inmate movement within the jail while following established custody and escort protocols.
Detention Officer
Maricopa County Sheriff's Office | undefinedundefined
Monitored inmate areas during regular security walks and reported safety concerns promptly.
Maintained custody standards during daily detention duties and followed established procedures consistently.
Responded to emergencies and followed incident reporting procedures to support facility safety.
Enforced access control procedures at restricted areas and verified authorization before entry.
Detention Officer
14 Years 9 Months
Maricopa County Sheriff's Office | 01.2012 - Current
Maintain over 12 years of detention officer experience supporting safe, orderly jail operations and consistent inmate supervision.
Maintain care, custody, and control of inmates while following facility rules and applying fair, consistent treatment.
Perform bunk and cell searches, removing potential risks and helping preserve order within the jail environment.
Respond calmly to emergency situations and use CPR training to support timely intervention when needed.
Independent Contractor
RA Consulting | undefined01.2020
Handled security-related assignments with attention to custody, access, and site safety requirements.
Applied detention officer procedures during inmate movement, searches, and routine supervision tasks.
Supported operational needs across different assignments while maintaining a professional and dependable presence.
Coordinated scheduling and shift coverage to keep daily operations staffed and organized.
Cashier/Clerk/Bookkeeper
Basha's | undefined01.2014
Recorded sales, refunds, and payment details accurately to keep register and bookkeeping records aligned.
Balanced cash drawers at shift close and resolved discrepancies through careful review of transaction logs.
Entered purchase and expense information into bookkeeping records for consistent daily tracking.
Supported customers with pricing, product questions, and checkout needs in a professional retail setting.
Prepared daily deposit paperwork and verified totals against register activity before submission.
Answered customer concerns calmly and redirected issues to the appropriate department when needed.
Maintained organized filing systems for receipts, invoices, and daily register documentation.
Updated inventory counts and reported low-stock items to support timely replenishment.
Assisted with ordering and supply tracking to keep front-end operations stocked and ready.
Security Officer
High Desert Security | undefined01.2013
Patrolled assigned areas and monitored activity to deter unauthorized access and safety issues.
Controlled entry points and verified credentials before granting access to restricted areas.
Documented security incidents and shared clear reports with supervisors for review.
Responded to alarms, disturbances, and urgent situations using calm, professional judgment.
Route Manager
1 Year 9 Months
Schwan's Enterprises | 01.2000 - 10.2001
Managed one year developing and maintaining sales routes for home delivery of food.
Trained hourly employees for management roles while evaluating performance and supporting succession.
Handled food purchasing, supply orders, maintenance requests, and weekly inventory counts to support restaurant operations.
Built customer relationships and oversaw security for large medical shows through careful planning and time management.
Route Manager
1 Year
Schwan's Enterprises, Phoenix | 01.1999 - 01.2000
Coordinated daily route assignments and customer stops to support consistent service and on-time deliveries.
Maintained inventory counts and product rotation to reduce shortages and support accurate route replenishment.
Built strong customer relationships by resolving delivery concerns and following through on service requests.
Supported route sales by recommending products, tracking customer preferences, and maintaining account continuity.
Balanced route schedules with customer needs to maintain dependable service across assigned accounts.
General Manager
12 Years
JB's Family Restaurant, Glendale | 01.1987 - 01.1999
Processed [number] customer orders weekly while maintaining accurate route records and delivery coordination.
Oversaw daily restaurant operations to keep service, kitchen flow, and front-of-house activity running smoothly.
Coordinated staff schedules to match customer traffic, availability, and changing business needs.
Managed purchasing and inventory control to keep supplies stocked and kitchen operations supported.
Maintained guest service standards by addressing concerns promptly and supporting a welcoming dining experience.
Education
Detention/Corrections related coursework - Detention/Corrections related coursework
Rio Salado Community College
Skills
Detention Officer duties (care
custody
control of inmates)
Bunk and cell searches
Security walks
Inmate movement within jail
Emergency response
Security management for large medical events
Incident reporting
Access control procedures
Safety inspections
Restaurant operations management
Scheduling
Training and evaluation of personnel
Route planning
Vendor management
Employee onboarding
Shift coverage planning
Performance evaluation
Guest service
Purchasing
Inventory control
CPR
Personal Information
Driving License: Current CDL (Class B) with Airbrakes
Certification
Current CDL (Class B) with Airbrakes
Training
Management Development Series includes Performance Evaluation, Interviewing Skills, Training, Communication Skills, Financial Service Excellence, Communication Skills and Labor Management.
2-day Leadership Breakthrough class taught by Rapport Leadership International.
Timeline
Detention Officer
Maricopa County Sheriff's Office
01.2012 - CurrentRead More
Route Manager
Schwan's Enterprises
01.2000 - 10.2001Read More
Route Manager
Schwan's Enterprises, Phoenix
01.1999 - 01.2000Read More
General Manager
JB's Family Restaurant, Glendale
01.1987 - 01.1999Read More
Rio Salado Community College
Detention/Corrections related coursework from Detention/Corrections related coursework
Higher Duties- Functional Manager (FM1) at Long Bay Corrective Services | Metropolitan Special Programs CentreHigher Duties- Functional Manager (FM1) at Long Bay Corrective Services | Metropolitan Special Programs Centre
Correctional Sergeant at California Department of Corrections and RehabilitationCorrectional Sergeant at California Department of Corrections and Rehabilitation