Keith Ventre
Sussex,NJ
Summary
Dedicated and hardworking Supervisor able to lead and motivate employees to provide exceptional service every time. Knowledgeable about all aspects of Garage operations and able to target improvements and enhance operations. Ready for new professional challenges and seeking career-oriented position. I have 25 years of experience, during my 25 years I was Assistant Crew Supervisor Mechanics for 6 years and an Automotive Technician for 19 years.
I'm qualified in managing staff by continually assessing performance, maintaining accountability and overseeing inventory management. I can assist in supervising preventative maintenance on motor vehicles and equipment. I consistently complete assignments ahead of deadlines. I am also always eager and willing to do overtime when needed to complete tasks. I have attached several certificates and Trooper commendations supporting my application that qualifies me for this position. I am eager and excited to have this opportunity. I have fixed and maintained an accurate inventory. I assist in billing and coordinate with outside vendors for parts and auto repairs that can't be done in our facility.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Crew Supervisor Garage Operations
NJ State Police
West Trenton, nj
09.2025 - Current
- Supervised daily operations and workflow of crew members.
- Trained new staff on safety procedures and operational protocols.
- Coordinated schedules and managed crew assignments effectively.
- Monitored inventory levels and ordered supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Conducted performance evaluations and provided constructive feedback.
- Resolved conflicts among crew members to maintain team harmony.
- Implemented best practices to enhance operational efficiency in tasks.
- Performed administrative duties and scheduling meetings.
- Conducted regular performance reviews with crew members to identify areas of improvement and recognize successes.
- Collaborated with other departments within the organization to achieve common objectives.
- Resolved customer complaints in a timely manner, providing exceptional customer service.
Assistant Crew Supervisor Mechanics
New Jersey State Police
Sussex, NJ
02.2024 - 09.2025
- Supervised and directed two employees, ensuring smooth daily operations.
- Executed inventory verification on an annual basis.
- Ensured accurate storage through well-arranged inventory
- Utilized diverse computer skills to improve efficiency and productivity
- Provided guidance, support, and feedback to employees on their job performance.
- Maintained inventory levels of supplies, materials, tools, and equipment needed for daily operations.
- Established and maintained professional working relationships with employees.
- Suggested changes in working conditions and use of equipment to increase crew efficiency.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement.
Automotive Technician
NJ State Police
Augusta, NJ
08.2011 - 02.2024
- Communicated with customers to explain estimates and provide expected delivery and repair timeline's; addressed customer questions or concerns to enhance customer satisfaction
- Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical
- Performed customer work and warranty repairs in compliance with manufacturer standards
- Troubleshoot faults and devised successful solutions in a self-directed manner
- Conducted inspections and tests to verify safety and compliance with emissions limits
- Detected combustible gas and refrigerant leaks using special instruments
- Maintained accurate records of purchases, titles and sales to facilitate planning and sustain best practices
- Performed troubleshooting and diagnostic procedures to locate the source of malfunctions
- Tracked mechanical and repair problems and discussed solutions with shop leadership
- Performed routine and reparative maintenance for company freight and trucks
- Pursued frequent opportunities to further enhance maintenance and repair skills
- Welded, soldered and fabricated parts to complete skilled services.
Assistant Crew Supervisor Mechanics
NJ State Police
Augusta
11.2006 - 08.2011
- Created service orders and maintained customer accounts
- Maintained accurate records of purchases
- Coordinated and oversaw vehicle body work
- Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
- Executed inventory verification on an annual basis.
- Became adept at effectively using different computer programs.
Automotive Technician
NJ State Police
Augusta
07.2000 - 11.2006
- Tested electronic components and computer controls with specialized devices
- Inspected vehicles to assess damage and strategize repair plans
- Rebuilt components and systems to correct faults and achieve desired performance levels
- Calibrated repaired systems to meet performance specifications outlined by manufacturers
- Optimized functionality of automotive equipment and systems with skilled tuning of settings
- Adjusted, repaired or replaced defective automotive parts
- Tested vehicles to assess individual components and systems
- Evaluated vehicle schematics to assess required parts and order accordingly
- Used diagnostics and troubleshooting tools to identify failures and equipment issues
- Examined all critical vehicle systems and parts to determine appropriate repairs and costs
- Completed all repairs and maintenance work to company standards
- Cut, fit, and welded metal components, including plate, structural shapes, and pipe.
Auto Center Manager
STS
Newton
04.1997 - 08.2000
- Cultivated lucrative relationships with clients through active engagement, and issue resolution
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers
- Planned and updated work schedules for optimal coverage of expected business needs
- Delegated tasks to specific employees based on individual knowledge and strengths
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories
- Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control
- Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies
- Processed credit card payments and counted back change and currency with 100% accuracy rate
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
- Checked inventory system to locate items at other stores, improving sales rates 100%
- Responded to customer inquiries and delivered appropriate information after carefully researching issues
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies
- Guided and supported 4 staff members to consistently achieve team and personal goals.
Education
Civilian Development & Leadership "Organization"
Hamilton11-2025
Civilian Development & Leadership Series- "Team"
Hamilton09-2025
Advanced Welding -
Sussex Tech
Sparta, NJ12.2002
Automotive Technology -
Lincoln Technical Institute
Mahwah, NJ10.1996
High School Diploma -
High Point Regional High School
Sussex, NJ06-1995
Skills
- Inventory management
- Scheduling
- Training
- Administrative support
- Conflict resolution
- Staff supervision
- Technical support
- Recordkeeping
- Data entry
- Quality assurance
- Time management
- Strategic planning
- Team building
- Project management
- Documentation
- Leadership development
- Customer service
- Welding/fabricating
- Mechanical diagnostics
- Forklift operator
- Supply ordering
- Knowledge of tools and equipment
- Computer Skills in M5 and Microsoft Office
Certification
- ASE Certified in Automobile Parts
- ASE Master Automobile Certified
- ASE Certified in Engine Repair
- ASE Certified in Automatic Transmission/Transaxle
- ASE Certified in Manual Drive Train and Axles
- ASE Certified in Suspension and Steering
- ASE Certified in Brakes
- ASE Certified in Electrical/Electronic System
- ASE Certified in Heating and Air Conditioning
- ASE Certified in Engine Performance
- Refrigerant Recovery and Recycling certificate
- Advanced Welding (AWS Certificate)
- Completed a Lift Truck Operator Course
- Certificate of Achievement for completing Crown Victoria Police Interceptor Training and Integrated Diagnostic System
- Training Achievement Certificate for NJ Light Duty Diesel Technology and NJ Emissions Inspector OBD/Safety Training Update 2003
- Ford Engine Performance
- Certificate of Achievement for Ford New Generation Police Interceptor
- Ford Diagnostic and Repair Systems (FDRS)
- Engine Performance and Drivability
- Ford Star training
- Civilian Supervisor Training Course
- Ford Stars XP
Additional Information
CDL Class A drivers License with no restrictions.
Volunteer for NJDOT Snow Removal.
I obtained an exemption from residency from the State of New Jersey in 2012.
Have attached Certificates and Commendations.
Timeline
Crew Supervisor Garage Operations
NJ State Police
09.2025 - Current
Assistant Crew Supervisor Mechanics
New Jersey State Police
02.2024 - 09.2025
Automotive Technician
NJ State Police
08.2011 - 02.2024
Assistant Crew Supervisor Mechanics
NJ State Police
11.2006 - 08.2011
Automotive Technician
NJ State Police
07.2000 - 11.2006
Auto Center Manager
STS
04.1997 - 08.2000
Civilian Development & Leadership "Organization"
Civilian Development & Leadership Series- "Team"
Advanced Welding -
Sussex Tech
Automotive Technology -
Lincoln Technical Institute
High School Diploma -
High Point Regional High School