Keith Whited

• Managed site development with assistance from civil engineers and complied with city and county ordinances.
• Worked closely with clients to coordinate site work and resolve issues.
• Supervised subcontractors to enforce adherence to OSHA regulations and work safety guidelines.
• Maintained records and logs of work performed and materials and equipment used.
• Verified completed projects met approved time, quality and cost estimates.
• Read plans and blueprints and communicated to workers.
• Communicated daily with vendors to keep project fully operational.
• Supervised contractor work processes and adherence to project schedule.
• Attended weekly meetings to discuss safety procedures, compliance issues and facility maintenance.
• Assumed responsibility for personnel deployed to work site.
• Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.
• Oversaw all daily office operations and equipment maintenance.

• Maintained member satisfaction with forward-thinking strategies focused on addressing member needs and resolving concerns.
• Provided primary member support to internal and external member.

• Designed and constructed advertising signs to attract members and promote sales.
• Received and unloaded new items upon delivery and checked products for damage and order accuracy.
• Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.

• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Identified and resolved unauthorized, unsafe or ineffective practices.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
• Identified procedure or process changes required to improve performance and productivity.
• Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
• In charge of 8 men crew to install an 6 inch Gas line from meter to RTU (roof top units
• Also to install ADA upgrades.

• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Achieved results by working with staff to meet established targets.
• Conducted routine inspections to check quality and compliance with established specifications.
• Set overall vision and provided team leadership.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Streamlined operations to improve process efficiency.
• Completed several outdoor upgrades , I.E. Tables, Gas Heaters, Play ground Equipment, Shade structures and flooring upgrades.

• Worked with specialized teams to accomplish all objectives and achieve goals.
• Managed 8 workers when performing duties in line with local and national building codes in construction.
• Managed complete construction process to maximize quality, cost-controls and efficiency.
• Maintained safety onsite and upheld OSHA regulations.
• Inspected sights to evaluate safety, operations and crew performance against objectives.
• Directed projects according to schedule and quality demands.

• Implemented business strategies, increasing revenue and effectively targeting new markets.
• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.

• Strengthened merchandising and promotional strategies to drive member engagement and boost sales.
• Developed loyal and highly satisfied member base through proactive management of team customer service strategies.
• Offered hands-on assistance to members, assessing needs and maintaining current knowledge of consumer preferences.

• Strengthened merchandising and promotional strategies to drive member engagement and boost sales.
• Developed loyal and highly satisfied member base through proactive management of team member service strategies.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing member satisfaction ratings.
• Participated in team-building activities to enhance working relationships
• Demonstrated respect, friendliness and willingness to help wherever needed
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
• Created plans and communicated deadlines to ensure projects were completed on time

As crew chief of 5 crews I over seen the operations of there work in carpet and upholstery cleaning with both residential and commercial accounts. Proper training coordinator for all new associates

• Identified and resolved unauthorized, unsafe or ineffective practices.
• Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.

• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices

• Investigated and reported crimes, accidents, offenses and damage to property.
• Issued traffic citations and tickets for violations of traffic laws.
• Built excellent rapport and working relationship with community to build trust and improve upon communication.
• Participated in continuous firearms proficiency, defensive driving and arrest technique training.