Keith Williams
Hollywood,United States
Summary
Dedicated Carpet Cleaning Technician with extensive experience in customer satisfaction, warehouse operations, and disaster restoration. Proven track record in reducing service time while maintaining high-quality standards, enhancing customer throughput and satisfaction. Adept at using power tools and forklifts, with a strong commitment to continuous improvement and innovative problem-solving.
Overview
15
15
years of professional experience
Work History
Meter Reader
Riley Brothers
03.2025 - Current
- Supported efficient route planning with thorough documentation of meter locations and access points.
- Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
- Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
Carpet Cleaning Technician
Ronnie's Custom carpet cleaner
10.2022 - 03.2025
- Ensure customer satisfaction with thorough cleaning and service verification before departure.
- Consistently achieve high customer satisfaction ratings through meticulous cleaning and service checks.
- Verify customer satisfaction post-cleaning, ensuring high-quality service delivery.
- Maintain customer satisfaction by confirming cleaning effectiveness and service quality on-site.
- Regularly confirm customer satisfaction, ensuring exceptional service and clean results.
- Implement efficient cleaning techniques, reducing average service time while maintaining superior quality, leading to increased customer throughput.
Warehouse Associate
Mygrant Glass
07.2021 - 09.2022
- Picked, packed, and labeled products, ensuring accurate and timely order fulfillment.
- Inspected and cleaned windshields, maintaining high quality standards for customer satisfaction.
- Restocked and organized inventory, optimizing warehouse space and improving efficiency.
- Processed and staged will-call orders, enhancing customer service and reducing wait times.
Fire and Water Technician
Super Restoration
09.2020 - 06.2021
- Assessed and cleaned disaster-affected properties, ensuring thorough restoration and safety compliance.
- Repaired and installed new materials, restoring homes to pre-disaster conditions with high-quality standards.
- Collaborated with team members to efficiently manage restoration projects, achieving timely completion.
- Provided compassionate support to disaster victims, helping them navigate the recovery process.
Machine Operator/Fabricator
National StoneWorks
12.2019 - 08.2020
- Fabricated cabinet materials, adhering to business requirements, ensuring high-quality output.
- Operated manual, electric, and air tools efficiently, maintaining safety standards.
- Utilized forklifts for loading and unloading, improving workflow and reducing downtime.
Carpet Technician
Stanley Steemer
08.2010 - 12.2019
- Delivered high-quality carpet and upholstery cleaning services, ensuring customer satisfaction.
- Maintained and cared for company vehicle, ensuring operational readiness and cleanliness.
- Safely moved furniture, preparing homes for efficient and thorough cleaning services.
Education
High school diploma - undefined
Sharon school of excellence
Miramar, FL07.2010
Skills
- Forklift Experienced
- Warehouse Experience Experienced
- Water Damage Restoration Experienced
- Mold Remediation Experienced
- Communication skills Experienced
- Power tools Experienced
- Residential Cleaning Expert
LANGUAGES
Native
Creole Novice
Hobbies and Interests
Drawing, games, reading, sports and spending time with my family and my two kids.
Timeline
Meter Reader
Riley Brothers
03.2025 - Current
Carpet Cleaning Technician
Ronnie's Custom carpet cleaner
10.2022 - 03.2025
Warehouse Associate
Mygrant Glass
07.2021 - 09.2022
Fire and Water Technician
Super Restoration
09.2020 - 06.2021
Machine Operator/Fabricator
National StoneWorks
12.2019 - 08.2020
Carpet Technician
Stanley Steemer
08.2010 - 12.2019
High school diploma - undefined
Sharon school of excellence