Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Keith Woodson

Beech Bluff,Tennessee

Summary

Proven expertise in HIPAA & OSHA-compliant medical deliveries, demonstrated during my tenure at SDS-Rx and Airspace Technologies, highlights my ability to manage sensitive information with utmost confidentiality. Excelling in route planning and time management allow me to complete timely deliveries on time and in great condition as I fostered strong client relationships through exceptional service, contributing significantly to operational efficiency and customer satisfaction. My clean driving record and collaborative spirit underscore my commitment to excellence in logistics.


Overview

1
1
year of professional experience
1
1
Certification

Work History

Medical Courier

SDS-Rx
11.2023 - Current
  • Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
  • Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
  • Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
  • Supported team members during high-volume periods or absences by covering additional routes when necessary.
  • Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
  • Contributed to the overall success of the company by consistently prioritizing customer needs, maintaining a strong work ethic, and demonstrating a commitment to excellence in every aspect of the role.
  • Provided exceptional customer care by responding promptly to inquiries, addressing concerns efficiently, and maintaining open lines of communication with all parties involved in the shipping process.
  • Assisted in training new couriers on company protocols, safety procedures, and route navigation techniques.
  • Facilitated urgent deliveries during critical situations, contributing to timely patient diagnostics.
  • Minimized delivery errors, carefully verifying recipient information and delivery contents.
  • Tailored delivery approaches to accommodate sensitive or urgent medical shipments.
  • Supported patient confidentiality by complying with HIPAA regulations during all deliveries.
  • Ensured timely delivery of medical supplies to healthcare facilities, reducing potential delays in patient care.
  • Assisted in training new couriers, sharing best practices for safe and efficient deliveries.
  • Conducted routine vehicle maintenance checks to ensure safety and reliability of transport.
  • Fostered positive image of company through professional and courteous interactions.
  • Maximized processes by managing delivery schedules and prioritizing based on urgency.
  • Escalated issues to supervisor for immediate remediation.

Delivery Driver

Spark
11.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Successfully avoided time delivery delays by carefully planning best routes.

Courier Contractor

Airspace Technologies
10.2023 - Current
  • Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
  • Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
  • Enhanced delivery efficiency by optimizing routes and time management strategies.
  • Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
  • Minimized potential damage by carefully handling fragile parcels and adhering to specific packing requirements.
  • Ensured timely deliveries by closely monitoring traffic patterns and adjusting routes accordingly.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Obtained signatures for delivery documents and packages.
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Drove safely at all times to avoid accidents and harm.
  • Followed company policies and procedures during shift.

Education

High School Diploma -

August Martin High School
Queens, NY

Skills

  • Attention to confidentiality
  • Route Planning
  • Handling pharmaceutical materials
  • Clean Driving Record
  • HIPAA Compliance
  • Punctuality
  • Valid Driver's License
  • Package pickup and delivery
  • Delivering time-sensitive specimens
  • Returns pickup
  • Handheld scanning devices
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Transport laboratory specimens
  • Proof of delivery
  • Secure loads

Affiliations

  • CDLA
  • A4DD

Certification

  • Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule Training – U.S. Department of Health & Human Services.
  • Bloodborne Pathogens Training Certificate - Occupational Safety and Health Administration (OSHA).
  • Professional Courier Certification (PCC) - Messenger Courier Association of the Americas (MCAA).
  • Transportation Worker Identification Credential (TWIC) - Transportation Security Administration.
  • International Air Transport Association Dangerous Goods Regulations Awareness Course 1.5 for Couriers– IATA Training.
  • Courier Express Delivery Services Certification (CEDS) - Customized Logistics and Delivery Association (CLDA).

Languages

English
Full Professional

Timeline

Medical Courier

SDS-Rx
11.2023 - Current

Delivery Driver

Spark
11.2023 - Current

Courier Contractor

Airspace Technologies
10.2023 - Current

High School Diploma -

August Martin High School

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Keith Woodson