Keith Wright-Woods
Hyde Park,MA
Summary
Results-driven youth worker with experience in developing life skills through workshops and mentoring. Skilled in conflict resolution, customer service, and inventory management, contributing to effective shipping operations and enhanced customer satisfaction.
Overview
2
2
years of professional experience
Work History
General Youth Worker
More Than Words
Boston, Massachusetts
01.2024 - 08.2025
- Facilitated workshops and mentoring sessions to enhance life skills.
- Packed orders accurately for timely shipping to enhance customer satisfaction.
- Managed customer service inquiries to resolve shipping issues and improve client experience.
- Loaded and unloaded shipments efficiently to maintain inventory flow.
- Collaborated with team members to fulfill order requests promptly.
- Maintained cleanliness and safety standards throughout the warehouse area.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Assisted customers with inquiries and provided product information.
- Resolved customer complaints through effective communication to restore trust and satisfaction.
- Processed orders and managed returns efficiently and accurately.
Education
GED -
Community Academy
Boston, MA06-2026
Skills
- Customer service
- Communication skills
- Conflict resolution
- Problem solving
- Attention to detail
- Analytical thinking
- Inventory management
- Shipping and receiving
- Label creation
Timeline
General Youth Worker
More Than Words
01.2024 - 08.2025
GED -
Community Academy