Keith Zechman Sr
Easton,PA
Summary
Accomplished Owner/Operator Truck Driver with a proven track record of zero accidents, thanks to adherence to safe driving practices and DOT compliance. At Keith Zechman Towing & Transport, excelled in delivering exceptional customer service and fostering positive relationships. Demonstrates strong professionalism and work ethic, alongside a commitment to continuous professional development.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Owner/Operator Truck Driver
Keith Zechman Towing & Transport
02.2015 - 02.2024
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
- Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
Tow Truck Driver
Rossnagles Service Center
08.1987 - 02.2015
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
Education
High School Diploma -
Phillipsburg High School
Phillipsburg, NJSkills
- DOT compliance
- Professionalism and work ethic
- Safe driving practices
- Safety compliance
- Self-motivation and discipline
Certification
Heavy & Light duty recovery Certification.
Lock out Certification.
3 time AAA Driver of the year for the Mid Atlantic region
I was voted as a Driver of the year for the Mid Atlantic region 3 times. I was an honor to have my peers vote me as the best of the best. I treat everybody with the respect they deserve and I take my responsibility as a driver seriously. To be voted as a driver of the year 3 different times over 1000's of other drivers is something special to me and I continue and will always continue going out of my way to deliver the best service I can.
Timeline
Owner/Operator Truck Driver
Keith Zechman Towing & Transport
02.2015 - 02.2024
Tow Truck Driver
Rossnagles Service Center
08.1987 - 02.2015
Heavy & Light duty recovery Certification.
Lock out Certification.
High School Diploma -
Phillipsburg High School
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