KEITHA COLLINS

• Prepared, processed, labeled and stored patient specimens and samples using standard techniques and equipment.
• Tested for drug levels in blood to authenticate patient response to treatment.
• Maintained sufficient inventory of laboratory supplies for daily operations.
• Recorded data entry of patients point of care results .
• Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.

Performed DOT and non DOT drug collections executing the proper chain-of- custody protocol. Detailed knowledge of DOT federal guidelines. Sample collection include hair , urine and blood.

Collection of blood samples from infants and geriatric patients. INsured the integrity of the samples.

Aliquoting and cell washing samples used to determine possible organ transplant and/or failure.

• Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
• Contacted insurance company to verify patient coverage before visit.
• Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
• Answered over [Number] telephone calls per [Time Frame] to handle rescheduled, missed and reassigned visit requests.
• Respected patients by recognizing rights and maintaining confidentiality.
• Prompt and accurate data entry of all patient information .
• Extensive knowledge go HIPPIA

• Prepared specimens for testing and analysis.
• Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
• Learned multiple molecular biological techniques.
• Backup phlebotomist when Norwood Clinic was short handed.
• Prepared specimens for analysis and established proper chronological priorities in testing.
• Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
• Entered all patient insurance and billing information. Verified insurance coverage including Medicare and Medicaid.
• Demonstrated flexibility working in a fast-paced and ever-changing environment.