Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Delivery DriverWork Type
Full TimeLocation Preference
On-SiteLocation: Middle River, MD, US
Open to relocation: No
Open To Work
Keith A Landers Jr
Middle River,MD
Work Preference
Summary
Dedicated professional with 30+ years of experience in mail processing and delivery. Proven track record of enhancing operational efficiency through meticulous attention to detail and effective communication.
Detail-oriented and reliable individual with extensive experience in workflow management and quality control. Recognized for training new employees and implementing strategies that improved sorting accuracy and reduced turnaround times, contributing to enhanced operational performance.
Results-driven professional with a strong background in sorting operations and customer service. Known for improving process efficiencies and maintaining high standards of quality, ready to leverage expertise to enhance productivity and customer satisfaction.
Overview
36
36
years of professional experience
Work History
Automation/Scan Where You Band/Bundle Sorter Clerk
USPS
Linthicum Heights, MD
12.2019 - Current
- Operated automated sorting equipment to enhance mail processing efficiency.
- Collaborated with team members to ensure accurate sorting and timely delivery of mail.
- Trained new employees on safety protocols and sorting procedures for optimal performance.
- Monitored workflow to identify bottlenecks and implemented solutions for improved operations.
- Conducted quality checks on sorted mail to maintain high standards of accuracy.
- Assisted in maintaining inventory of supplies necessary for sorting operations.
- Developed strategies to streamline sorting processes, reducing turnaround time significantly.
- Provided mentorship to junior staff, fostering a culture of teamwork and continuous improvement.
- Stacked items according to weights, sizes, types, and picking priorities.
- Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Used hand-held scanner to enter data product information.
- Enhanced sorting efficiency by implementing innovative techniques and strategies.
- Enhanced operational efficiency with meticulous attention to detail in sorting packages.
- Reduced processing times by quickly identifying and rectifying sorting errors.
- Contributed to seamless seasonal workload management by adapting sorting priorities as needed.
- Streamlined sorting process by efficiently categorizing items according to their destinations.
- Enhanced operational safety, strictly adhering to guidelines during manual and machine-assisted sorting processes.
- Bolstered team morale, encouraging positive work environment even during challenging sorting tasks.
- Increased accuracy in sorting, meticulously checking labels and destinations.
- Contributed to waste reduction by correctly sorting recyclable materials from waste.
- Facilitated smooth sorting process, effectively managing flow of items during peak periods.
- Minimized downtime by promptly addressing and resolving sorting machine malfunctions.
- Improved sorting efficiency, using innovative techniques to handle variety of item types.
- Upheld high standards of hygiene and cleanliness in sorting area to prevent contamination.
- Supported inventory management with precise sorting and categorization of stock items.
- Followed safety protocols while handling hazardous materials.
- Operated and maintained testing equipment.
- Monitored product quality at all stages of production process.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Trained other workers in inspection and testing procedures.
- Updated quality control records and reports.
- Followed standard operating procedures for inspections and tests.
- Investigated customer complaints to take necessary corrective actions.
- Recommended architectural improvements, design solutions, and integration solutions.
- Provided technical support to production personnel.
- Repaired faults, reassembled products, and completed additional tests.
- Sampled products to verify compliance with standards
- Weighed products prior to shipment to confirm accuracy.
- Assisted in developing inspection and testing protocols.
- Recorded inspection and test results on data sheets.
- Provided feedback to production team regarding product quality.
- Utilized quality control software to track and analyze product data.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
- Processed incoming and outgoing mail efficiently, ensuring timely delivery.
- Managed inventory of postal supplies, maintaining optimal stock levels.
- Operated sorting machines to streamline mail distribution processes.
- Assisted customers with inquiries and provided information on services available.
- Trained new clerks on operational procedures and safety protocols.
- Developed strategies to improve workflow efficiency in mail handling operations.
- Conducted regular audits of postal equipment, ensuring compliance with safety standards.
- Implemented process improvements that enhanced accuracy in address verification tasks.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Improved response times to customer inquiries, implementing new filing system for quicker access to information.
- Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
- Enhanced team morale, organizing staff events and fostering positive work environment.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Facilitated staff training sessions on new software, enhancing overall productivity.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Maintained up-to-date employee records to assist in human resources planning.
- Improved office efficiency by digitizing paper files and organizing digital records.
- Fostered culture of continuous improvement by suggesting and implementing process enhancements.
- Optimized office space usage, arranging workstations to maximize productivity.
- Increased accuracy in financial reporting by meticulously reviewing and reconciling accounts.
- Streamlined document retrieval, meticulously filing documents both physically and electronically.
- Streamlined meeting logistics, coordinating schedules and preparing meeting materials to enhance focus and productivity.
- Enhanced communication with external vendors, ensuring timely delivery of office supplies.
- Supported executive decision-making by providing detailed reports and summaries of office activities.
- Boosted departmental collaboration by coordinating schedules and facilitating communication between teams.
- Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Assisted in budget preparation to ensure financial efficiency within department.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Compiled and analyzed data to produce reports.
- Processed incoming and outgoing mail and packages according to established procedures.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
- Created and maintained detailed records of all office activities.
- Edited and proofread documents for accuracy and completeness.
- Purchased and maintained office supplies.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Edited documents to keep company materials free of grammar errors.
- Assisted with onboarding of new employees.
- Supported staff on special assignments and ad hoc projects.
- Monitored and tracked budgets and expenses.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Coordinated and scheduled meetings and appointments.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanners to sort items into specific categories.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Operated pallet jacks to move large and heavy items for sorting.
- Inspected items for damage or defects before sorting as part of quality control process.
- Followed company policies and procedures to produce consistent work results.
- Recorded and tracked items sorted to confirm accuracy.
- Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
- Utilized sorting systems to sort items fast and accurately.
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Adapted quickly to changes in workload demands or priorities, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
- Trained new employees on proper sorting procedures, promoting consistency across the team.
- Optimized workspace organization to facilitate faster, more efficient sorting operations.
- Collaborated with team members to identify and address areas needing improvement in the sorting process.
- Assisted in training new sorters, sharing best practices and techniques for efficient sorting.
- Played key role in meeting daily sorting quotas through diligent work and focus.
- Supported warehouse safety protocols, ensuring all items were handled with care during sorting.
- Enhanced customer satisfaction by accurately sorting items, minimizing delivery errors.
- Maintained clean and organized work area to facilitate smoother sorting operations.
- Improved team productivity, collaborating effectively in high-volume sorting environments.
- Ensured timely dispatch of goods, prioritizing urgent items for sorting.
- Examined products for imperfections and defects.
City Letter Carrier
USPS
Baltimore, MD
01.2004 - 12.2019
- Delivered mail and packages efficiently across designated routes.
- Managed time effectively to ensure timely delivery of all items.
- Maintained accurate records of deliveries and pickups daily.
- Adapted to changing weather conditions while performing duties.
- Assisted in training new carriers on route procedures and safety protocols.
- Utilized handheld devices for tracking and managing delivery information.
- Communicated effectively with customers to address inquiries and concerns.
- Ensured compliance with USPS regulations and safety standards consistently.
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Picked up outgoing mail from letter boxes and in person from customers.
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Planned and cased mail in sequence of delivery for designated route.
- Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
- Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
- Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
- Promoted community engagement by participating in special events such as Stamp Out Hunger Food Drive and Operation Santa.
- Reduced instances of misdelivered mail by verifying addresses before handing off items to recipients during delivery rounds.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
- Maintained accurate records of attempted and missed deliveries as required by post office.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
- Identified undeliverable mail items, completing necessary documentation for return to sender or forwarding accordingly.
- Prevented potential loss or damage of parcels while in transit by carefully securing them within designated compartments inside the delivery vehicle.
- Reported any irregularities or issues encountered on assigned routes to supervisors promptly for resolution.
- Supported the overall mission of the postal service by maintaining integrity when handling confidential information found within mailed items.
- Delivered packages and mail to business and people in local area.
- Enhanced operational efficiency by sorting and organizing mail for delivery in a timely manner.
- Contributed to team morale by fostering positive relationships with coworkers through effective communication and collaboration efforts.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Worked closely with other employees in mail office and handled various administrative tasks.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Assisted customers with postage needs, including weighing packages, affixing postage, and recommending mailing options.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Employed GPS and other navigational tools to find shortest routes to locations.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Handled mail and packages with care to prevent damage during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Monitored weather conditions regularly to adjust delivery routes accordingly.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
Automation/Bundle Sorter Clerk
USPS
Linthicum Heights, MD
12.1995 - 01.2004
- Operated advanced sorting machinery to process mail efficiently.
- Ensured accurate sorting of packages using automated systems and manual methods.
- Coordinated workflow among team members to maintain productivity standards.
- Trained new employees on operational procedures and safety protocols.
- Implemented process improvements that enhanced sorting speed and accuracy.
- Resolved discrepancies in sorting through careful analysis and troubleshooting techniques.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanners to sort items into specific categories.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Operated pallet jacks to move large and heavy items for sorting.
- Inspected items for damage or defects before sorting as part of quality control process.
- Followed company policies and procedures to produce consistent work results.
- Recorded and tracked items sorted to confirm accuracy.
- Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
- Utilized sorting systems to sort items fast and accurately.
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Adapted quickly to changes in workload demands or priorities, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
- Trained new employees on proper sorting procedures, promoting consistency across the team.
- Optimized workspace organization to facilitate faster, more efficient sorting operations.
- Collaborated with team members to identify and address areas needing improvement in the sorting process.
- Assisted in training new sorters, sharing best practices and techniques for efficient sorting.
- Played key role in meeting daily sorting quotas through diligent work and focus.
- Supported warehouse safety protocols, ensuring all items were handled with care during sorting.
- Enhanced customer satisfaction by accurately sorting items, minimizing delivery errors.
- Maintained clean and organized work area to facilitate smoother sorting operations.
- Improved team productivity, collaborating effectively in high-volume sorting environments.
- Ensured timely dispatch of goods, prioritizing urgent items for sorting.
- Examined products for imperfections and defects.
Senior Airman
USAF
Lackland AFB, Spangdahlem AB, Pope AFB
01.1990 - 06.1995
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Mergenthaler Vocational Technical High School
Baltimore, MDSkills
- Speed and accuracy
- Product sorting
- Warehouse safety
- Reliability and punctuality
- Quality control
- Sorting techniques
- Workflow management
- Materials handling and transport
- Production deadline management
- Equipment troubleshooting
- Hand-eye coordination
- Workstation housekeeping
- Damaged goods handling
- Stock allocation
- Packaging
- Workstation organization
- Items sorting
- Package loading
- Attention to detail
- Decision-making
- Rejected materials disposal
- Packaging and shipping support
- Equipment operation
- Documentation and recordkeeping
- Critical thinking
- Product classification
- Defect removal
- Safety education
- Color comparison
- Operations monitoring
- OSHA compliance
- Product inspection
- Corrective action recommendations
- Quantity verification
- Sample collection
- Project management
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Materials knowledge
Timeline
Automation/Scan Where You Band/Bundle Sorter Clerk
USPS
12.2019 - Current
City Letter Carrier
USPS
01.2004 - 12.2019
Automation/Bundle Sorter Clerk
USPS
12.1995 - 01.2004
Senior Airman
USAF
01.1990 - 06.1995
High School Diploma -
Mergenthaler Vocational Technical High School