Keith Jared Holm
Littlefield,AZ
Summary
Motivated IT Helpdesk professional with a strong focus on customer service, teamwork, and effective communication. Known for problem-solving and attention to detail, consistently delivering high-quality support in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Servicing IT Helpdesk
PRMI Primary Residential Mortgage Inc.
Colorado City, AZ
03.2020 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Stevens Henegar College GED/Diploma Program
Murray, UTSkills
- Approachable demeanor
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
Accomplishments
- Documented and resolved IT issues
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 3 staff members.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Servicing IT Helpdesk
PRMI Primary Residential Mortgage Inc.
03.2020 - 11.2024
High School Diploma -
Stevens Henegar College GED/Diploma Program