Keith (K.C.) McCluskey
Cincinnati
Summary
Goal-driven automotive professional bringing expertise in sales, finance, leadership, operations and marketing. Successful at overseeing all areas of daily operations and making solid policy decisions that positively impact the direction and bottom line profits of the business.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sale Manager
McCluskey Chevrolet
03.2024 - Current
- Responsible for overseeing the daily operations of the online.cars department within McCluskey Chevrolet.
- Develop and implement effective sales processes to maximize lead conversion and closing percentages.
- Hire, train, and coach sales consultants to build product and process knowledge in order to generate optimal sales and customer service.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Agent
McCluskey Insurance Services, LLC
08.2016 - Current
- Fully licensed in property & casualty as well as life, accident, and health insurance.
- Successfully completed series 6 & 63 testing.
- Helped grow the business to become the largest Allstate dealership agency in the country.
- Facilitated the agency's transition to an independent operation.
Finance Director
McCluskey Chevrolet
09.2022 - 02.2024
- Oversaw the F&I managers and ensured our department stayed efficient and profitable.
- Maintained working relationships with our 40 lending partners.
- Ensured that upwards of 800 car transactions per month were funded and the dealership received payment in a timely manner.
Business Manager
McCluskey Chevrolet
02.2017 - 02.2024
- Broker 80 - 100 vehicle purchases each month.
- Generated an average annualized gross profit of $1,400,000.00 on my book of business.
- Manage roughly $500,000.00 in revolving cash-in-transit with an average days to fund of 8.
- Spearhead business operations by consistently seeking methods to improve profitability through cost management, efficiency improvements, and revenue generation.
Product Specialist
McCluskey Chevrolet
05.2015 - 02.2017
- Researched our product's technical specifications and accurately communicated information to the customer.
- Trained and provided coaching to 10 new hires on the sales floor.
- Maintained my sales objectives while improving the sales process within our store.
- Was part of a team that had a 40% volume increase during my time on the sales floor.
Product Specialist
Mike Anderson Chevrolet
10.2014 - 04.2015
- Excelled in customer service and satisfaction.
- Met sales objectives and learned the inner workings of a Chevrolet dealership.
- Showed initiative by excelling at both new and used car sales.
IT Recruiter
Insight Global
06.2014 - 09.2014
- Developed solid organizational skills while learning about corporate America.
- Learned phone skills and some cold call sales tactics.
- Was able to interview and match candidates with our corporate partners who were looking for contract IT employees.
Education
MBA -
Northern Kentucky University
Newport, KY08-2025
BSBA - Business Administration
Ohio State University
Columbus, Ohio06.2014
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Archbishop Moeller High School
Cincinnati, Ohio06.2009
Skills
- Staff training and development
- Employee management
- Financial management
- Negotiation
- Contract management
- Customer service
- Microsoft excel
- Leadership
- Communication skills
Certification
- National Automobile Dealers Association Academy - March 2020
Timeline
Sale Manager
McCluskey Chevrolet
03.2024 - Current
Finance Director
McCluskey Chevrolet
09.2022 - 02.2024
Business Manager
McCluskey Chevrolet
02.2017 - 02.2024
Agent
McCluskey Insurance Services, LLC
08.2016 - Current
Product Specialist
McCluskey Chevrolet
05.2015 - 02.2017
Product Specialist
Mike Anderson Chevrolet
10.2014 - 04.2015
IT Recruiter
Insight Global
06.2014 - 09.2014
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Archbishop Moeller High School
MBA -
Northern Kentucky University
BSBA - Business Administration
Ohio State University
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